{"id":1742,"date":"2025-05-16T09:37:50","date_gmt":"2025-05-16T04:07:50","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&p=1742"},"modified":"2025-05-16T09:37:51","modified_gmt":"2025-05-16T04:07:51","password":"","slug":"configure-webhook-whatsapp-mo-responses","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/configure-webhook-whatsapp-mo-responses\/","title":{"rendered":"What is the process to configure a webhook for receiving WhatsApp Mobile Originated (MO) responses on SMSGatewayCenter?"},"content":{"rendered":"\n

SMSGatewayCenter<\/strong> enables you to set up a webhook<\/strong> to receive real-time Mobile Originated (MO) responses from WhatsApp users, such as replies to your messages. Here\u2019s how to configure it:<\/p>\n\n\n\n

Steps to Add a Webhook for WhatsApp MO Responses<\/strong>:<\/h2>\n\n\n\n
    \n
  • Log In<\/strong>: Access your SMSGatewayCenter<\/strong> account.<\/li>\n\n\n\n
  • Navigate to Webhooks<\/strong>: Go to the Webhooks<\/em> section in your dashboard.<\/li>\n\n\n\n
  • Add a New Webhook<\/strong>: Click Add Webhook<\/em> and fill in the form:\n
      \n
    • Product<\/em>: Select WhatsApp<\/em>.<\/li>\n\n\n\n
    • Webhook Server Send Method<\/em>: Choose the HTTP method (e.g., POST, GET, JSON, XML).<\/li>\n\n\n\n
    • Webhook Report Type<\/em>: Select MO<\/em> for Mobile Originated responses.<\/li>\n\n\n\n
    • Waba Number<\/em>: Choose the WhatsApp Business API (WABA) number associated with your account.<\/li>\n\n\n\n
    • Webhook (URL Endpoint)<\/em>: Enter the URL where you want to receive the MO data (e.g., https:\/\/yourapp.com\/mo-webhook).<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Add Custom Parameters\/Headers (Optional)<\/strong>:\n
        \n
      • Check Add Custom Parameters<\/em> to include additional parameters (e.g., user_id=123).<\/li>\n\n\n\n
      • Check Add Custom Headers<\/em> to include custom headers (e.g., Authorization: Bearer token).<\/li>\n\n\n\n
      • Click Add More<\/em> to add multiple parameters or headers.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Test the Webhook<\/strong>: Click Test Webhook<\/em> to send a test request and view the response in the Webhook Test Response<\/em> section.<\/li>\n\n\n\n
      • Save<\/strong>: Click Save Changes<\/em> to create the webhook.<\/li>\n<\/ul>\n\n\n\n

        Best Practices<\/strong>:<\/h3>\n\n\n\n
          \n
        • Ensure your webhook URL can handle the expected payload format (e.g., JSON).<\/li>\n\n\n\n
        • Use custom parameters to pass additional data (e.g., campaign ID) for better tracking.<\/li>\n<\/ul>\n\n\n\n

          This webhook<\/strong> setup ensures you receive WhatsApp MO responses in real-time, enabling quick follow-ups. For assistance, contact our support team.<\/p>\n","protected":false},"excerpt":{"rendered":"

          SMSGatewayCenter enables you to set up a webhook to receive real-time Mobile Originated (MO) responses from WhatsApp users, such as replies to your messages. Here\u2019s how to configure it: Steps to Add a Webhook for WhatsApp MO Responses: Best Practices: This webhook setup ensures you receive WhatsApp MO responses in real-time, enabling quick follow-ups. For […]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1385],"doc_tag":[],"class_list":["post-1742","docs","type-docs","status-publish","hentry","doc_category-webhook"],"year_month":"2026-07","word_count":244,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Webhook","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/webhook\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1742"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1742\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1742"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1742"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}