{"id":1747,"date":"2025-05-16T09:49:33","date_gmt":"2025-05-16T04:19:33","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1747"},"modified":"2025-05-16T09:49:35","modified_gmt":"2025-05-16T04:19:35","password":"","slug":"why-no-entries-found-manage-webhooks-how-to-fix","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/why-no-entries-found-manage-webhooks-how-to-fix\/","title":{"rendered":"Why do I see \u2018No entries found\u2019 in the Manage Webhooks section on SMSGatewayCenter, and how can I resolve it?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you see a \u201cNo entries found\u201d message in the Manage Webhooks section on SMSGatewayCenter, it means no webhooks have been set up in your account. Here\u2019s how to troubleshoot and resolve the issue:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why You Might See \u2018No entries found\u2019<\/strong>:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No Webhooks Created<\/strong>: You haven\u2019t added any webhooks for DLR or MO responses.<\/li>\n\n\n\n<li><strong>Account Permissions<\/strong>: Your user role may not have access to view webhooks (e.g., restricted to admins).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Steps to Resolve<\/strong>:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Add a Webhook<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Go to the <em>Webhooks<\/em> section in your SMSGatewayCenter dashboard.<\/li>\n\n\n\n<li>Click <em>Add Webhook<\/em> and set up a new webhook for DLR or WhatsApp MO responses (see FAQs on adding webhooks).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Check Permissions<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Ensure your account has the necessary permissions to view and manage webhooks.<\/li>\n\n\n\n<li>Contact your account administrator if you\u2019re unable to see or add webhooks.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Verify Setup<\/strong>:\n<ul class=\"wp-block-list\">\n<li>If you believe webhooks were set up, ensure they were saved correctly by checking your recent activity or consulting with your team.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Best Practices<\/strong>:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start by setting up a simple webhook (e.g., for SMS DLR) to confirm functionality.<\/li>\n\n\n\n<li>Keep a record of your webhook configurations for easy reference.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Adding a webhook will populate the Manage <strong>Webhooks<\/strong> section on <strong>SMSGatewayCenter<\/strong>, enabling real-time integrations. For assistance, contact our support team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you see a \u201cNo entries found\u201d message in the Manage Webhooks section on SMSGatewayCenter, it means no webhooks have been set up in your account. Here\u2019s how to troubleshoot and resolve the issue: Why You Might See \u2018No entries found\u2019: Steps to Resolve: Best Practices: Adding a webhook will populate the Manage Webhooks section [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1385],"doc_tag":[],"class_list":["post-1747","docs","type-docs","status-publish","hentry","doc_category-webhook"],"year_month":"2026-07","word_count":206,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Webhook","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/webhook\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1747"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1747\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1747"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1747"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}