{"id":2112,"date":"2025-10-23T10:34:11","date_gmt":"2025-10-23T05:04:11","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&p=2112"},"modified":"2025-10-23T10:58:36","modified_gmt":"2025-10-23T05:28:36","password":"","slug":"how-do-i-create-and-manage-groups-for-recurring-sms","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-do-i-create-and-manage-groups-for-recurring-sms\/","title":{"rendered":"How do I create and manage groups for recurring SMS?"},"content":{"rendered":"\n

Contact groups must be created before using them in recurring campaigns.<\/p>\n\n\n\n

Creating a Group:<\/strong><\/p>\n\n\n\n

    \n
  1. Go to Group Management \u2192 Groups<\/strong><\/li>\n\n\n\n
  2. Click “Create New Group”<\/strong><\/li>\n\n\n\n
  3. Enter group name (e.g., “Premium Customers”, “Newsletter Subscribers”)<\/li>\n\n\n\n
  4. Save the group<\/li>\n<\/ol>\n\n\n\n

    Adding Contacts to Groups:<\/strong><\/p>\n\n\n\n

    Method 1: Manual Entry<\/strong><\/p>\n\n\n\n

      \n
    1. Go to Group Management \u2192 Contacts<\/strong><\/li>\n\n\n\n
    2. Click “Add Contact”<\/strong><\/li>\n\n\n\n
    3. Select the group<\/li>\n\n\n\n
    4. Enter contact name and mobile number<\/li>\n\n\n\n
    5. Save<\/li>\n<\/ol>\n\n\n\n

      Method 2: File Upload<\/strong><\/p>\n\n\n\n

        \n
      1. Prepare CSV\/Excel file with Name and Mobile columns<\/li>\n\n\n\n
      2. Go to Group Management \u2192 Contacts<\/strong><\/li>\n\n\n\n
      3. Use “Import Contacts”<\/strong> feature<\/li>\n\n\n\n
      4. Map columns and upload<\/li>\n<\/ol>\n\n\n\n

        Method 3: From Inbox (WhatsApp users)<\/strong><\/p>\n\n\n\n

          \n
        1. Go to WhatsApp \u2192 Inbox<\/strong><\/li>\n\n\n\n
        2. Find the contact<\/li>\n\n\n\n
        3. Click “Add to Group”<\/strong><\/li>\n\n\n\n
        4. Select or create group<\/li>\n<\/ol>\n\n\n\n

          Managing Groups:<\/strong><\/p>\n\n\n\n

          To Edit a Group:<\/strong><\/p>\n\n\n\n

            \n
          • Find the group in Groups list<\/li>\n\n\n\n
          • Click Edit icon<\/li>\n\n\n\n
          • Modify name or settings<\/li>\n\n\n\n
          • Save changes<\/li>\n<\/ul>\n\n\n\n

            To Delete a Group:<\/strong><\/p>\n\n\n\n

              \n
            • Deletes all contacts within the group<\/li>\n\n\n\n
            • Recurring campaigns using this group will fail<\/li>\n\n\n\n
            • Use with caution!<\/li>\n<\/ul>\n\n\n\n

              Tips for Effective Group Management:<\/strong><\/p>\n\n\n\n

              Use Descriptive Names:<\/strong><\/p>\n\n\n\n

                \n
              1. <\/li>\n<\/ol>\n\n\n\n
                  \n
                • \u2705 “Monthly Premium Subscribers”<\/li>\n\n\n\n
                • \u274c “Group 1”<\/li>\n<\/ul>\n\n\n\n

                  Organize by Campaign Type:<\/strong><\/p>\n\n\n\n

                    \n
                  1. <\/li>\n<\/ol>\n\n\n\n
                      \n
                    • Birthday Wishes Group<\/li>\n\n\n\n
                    • Payment Reminder Group<\/li>\n\n\n\n
                    • Newsletter Subscribers<\/li>\n\n\n\n
                    • Promotional Offers Group<\/li>\n<\/ul>\n\n\n\n

                      Keep Contacts Updated:<\/strong><\/p>\n\n\n\n

                        \n
                      1. <\/li>\n<\/ol>\n\n\n\n
                          \n
                        • Remove inactive numbers<\/li>\n\n\n\n
                        • Update names regularly<\/li>\n\n\n\n
                        • Remove duplicates<\/li>\n<\/ul>\n\n\n\n

                          Use Multiple Groups:<\/strong><\/p>\n\n\n\n

                            \n
                          1. <\/li>\n<\/ol>\n\n\n\n
                              \n
                            • One campaign can send to multiple groups<\/li>\n\n\n\n
                            • System automatically removes duplicates<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                              Contact groups must be created before using them in recurring campaigns. Creating a Group: Adding Contacts to Groups: Method 1: Manual Entry Method 2: File Upload Method 3: From Inbox (WhatsApp users) Managing Groups: To Edit a Group: To Delete a Group: Tips for Effective Group Management: Use Descriptive Names: Organize by Campaign Type: Keep […]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1740],"doc_tag":[],"class_list":["post-2112","docs","type-docs","status-publish","hentry","doc_category-recurring-sms"],"year_month":"2026-07","word_count":198,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Recurring SMS","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/recurring-sms\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2112"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2112\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2112"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2112"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}