{"id":2262,"date":"2026-03-18T02:11:45","date_gmt":"2026-03-17T20:41:45","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2262"},"modified":"2026-03-18T02:11:45","modified_gmt":"2026-03-17T20:41:45","password":"","slug":"what-is-user-state-and-how-do-i-use-it","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/what-is-user-state-and-how-do-i-use-it\/","title":{"rendered":"What is User State and how do I use it?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>User State<\/strong>&nbsp;shows the current state of users in the workflow (e.g. which node they are on, variables). On Manage there is a&nbsp;<strong>User State<\/strong>&nbsp;column\/link; clicking it opens a view of all users and their details across that workflow. Use it to debug \u201cstuck\u201d users or to see which node a given phone number is at. There is also a consolidated&nbsp;<strong>User State<\/strong>&nbsp;view next to Add Workflow that shows usage across all workflows.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>User State&nbsp;shows the current state of users in the workflow (e.g. which node they are on, variables). On Manage there is a&nbsp;User State&nbsp;column\/link; clicking it opens a view of all users and their details across that workflow. Use it to debug \u201cstuck\u201d users or to see which node a given phone number is at. There [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1964],"doc_tag":[],"class_list":["post-2262","docs","type-docs","status-publish","hentry","doc_category-workflow-builder"],"year_month":"2026-07","word_count":82,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Workflow Builder","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/workflow-builder\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2262"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2262\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2262"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2262"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}