{"id":2276,"date":"2026-04-01T02:22:32","date_gmt":"2026-03-31T20:52:32","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2276"},"modified":"2026-04-01T02:22:32","modified_gmt":"2026-03-31T20:52:32","password":"","slug":"why-do-messages-not-send-from-a-workflow","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/why-do-messages-not-send-from-a-workflow\/","title":{"rendered":"Why do messages not send from a workflow?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Verify the template is&nbsp;<strong>approved<\/strong>&nbsp;and in the correct format. Check&nbsp;<strong>recipient<\/strong>&nbsp;(e.g.&nbsp;<code>{{sender}}<\/code>&nbsp;or variable) includes country code. Review API and execution logs for delivery errors. Ensure&nbsp;<strong>Send WhatsApp<\/strong>&nbsp;node has the correct template and variables (e.g. {{1}}, {{2}}) and that media is attached if the template requires it. Test with&nbsp;<strong>Test Journey<\/strong>&nbsp;or a manual test run first.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Verify the template is&nbsp;approved&nbsp;and in the correct format. Check&nbsp;recipient&nbsp;(e.g.&nbsp;{{sender}}&nbsp;or variable) includes country code. Review API and execution logs for delivery errors. Ensure&nbsp;Send WhatsApp&nbsp;node has the correct template and variables (e.g. {{1}}, {{2}}) and that media is attached if the template requires it. Test with&nbsp;Test Journey&nbsp;or a manual test run first.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1964],"doc_tag":[],"class_list":["post-2276","docs","type-docs","status-publish","hentry","doc_category-workflow-builder"],"year_month":"2026-07","word_count":70,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Workflow Builder","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/workflow-builder\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2276"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2276\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2276"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2276"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}