{"id":2574,"date":"2026-08-14T21:45:06","date_gmt":"2026-08-14T16:15:06","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2574"},"modified":"2026-08-14T21:45:06","modified_gmt":"2026-08-14T16:15:06","password":"","slug":"what-is-the-web-chat-widget","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/what-is-the-web-chat-widget\/","title":{"rendered":"What is the Web Chat Widget?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A customizable live chat window you embed on your website with a single script snippet. Each widget routes conversations to a destination you choose: an AI Agent Builder bot, a WhatsApp Workflow, a Journey Builder flow, or Direct WhatsApp.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A customizable live chat window you embed on your website with a single script snippet. Each widget routes conversations to a destination you choose: an AI Agent Builder bot, a WhatsApp Workflow, a Journey Builder flow, or Direct WhatsApp.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2041],"doc_tag":[],"class_list":["post-2574","docs","type-docs","status-publish","hentry","doc_category-getting-started-2"],"year_month":"2026-08","word_count":39,"total_views":"1","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/getting-started-2\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2574"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2574\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2574"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2574"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}