{"id":2736,"date":"2026-08-25T08:21:29","date_gmt":"2026-08-25T02:51:29","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2736"},"modified":"2026-08-25T08:21:29","modified_gmt":"2026-08-25T02:51:29","password":"","slug":"can-i-personalize-the-message-with-crm-fields","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/can-i-personalize-the-message-with-crm-fields\/","title":{"rendered":"Can I personalize the message with CRM fields?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Yes, for SMS. Insert a field&#8217;s API name into the message template (for example a First Name field) and it&#8217;s filled in from the record when the message sends.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes, for SMS. Insert a field&#8217;s API name into the message template (for example a First Name field) and it&#8217;s filled in from the record when the message sends.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2161],"doc_tag":[],"class_list":["post-2736","docs","type-docs","status-publish","hentry","doc_category-zoho-sending-messages"],"year_month":"2026-09","word_count":29,"total_views":"5","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Sending Messages","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/zoho-sending-messages\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2736"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2736\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2736"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2736"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}