{"id":2746,"date":"2026-08-25T08:25:34","date_gmt":"2026-08-25T02:55:34","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2746"},"modified":"2026-08-25T08:25:35","modified_gmt":"2026-08-25T02:55:35","password":"","slug":"how-does-incoming-reply-logging-work","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-does-incoming-reply-logging-work\/","title":{"rendered":"How does incoming reply logging work?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When &#8220;Log incoming SMS\/WhatsApp\/RCS&#8221; is turned on for a connection, a reply from a contact is written as a Note on the matching CRM record.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When &#8220;Log incoming SMS\/WhatsApp\/RCS&#8221; is turned on for a connection, a reply from a contact is written as a Note on the matching CRM record.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2158],"doc_tag":[],"class_list":["post-2746","docs","type-docs","status-publish","hentry","doc_category-zoho-incoming-replies"],"year_month":"2026-09","word_count":27,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Incoming Replies","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/zoho-incoming-replies\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2746"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2746\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2746"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2746"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}