{"id":2748,"date":"2026-08-25T08:26:22","date_gmt":"2026-08-25T02:56:22","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2748"},"modified":"2026-08-25T08:35:13","modified_gmt":"2026-08-25T03:05:13","password":"","slug":"what-happens-if-no-record-matches-the-replys-number","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/what-happens-if-no-record-matches-the-replys-number\/","title":{"rendered":"What happens if no record matches the reply&#8217;s number?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The reply is skipped &#8211; it&#8217;s logged internally but never used to auto-create a new Lead or Contact. See <a href=\"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/can-i-connect-more-than-one-module\/\">Can I connect more than one module?<\/a> if you want replies matched against a different module.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The reply is skipped &#8211; it&#8217;s logged internally but never used to auto-create a new Lead or Contact. See Can I connect more than one module? if you want replies matched against a different module.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2158],"doc_tag":[],"class_list":["post-2748","docs","type-docs","status-publish","hentry","doc_category-zoho-incoming-replies"],"year_month":"2026-09","word_count":35,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Incoming Replies","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/zoho-incoming-replies\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2748"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2748\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2748"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2748"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}