{"id":2828,"date":"2026-08-29T16:36:02","date_gmt":"2026-08-29T11:06:02","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2828"},"modified":"2026-08-29T16:36:04","modified_gmt":"2026-08-29T11:06:04","password":"","slug":"what-is-salesforce-crm-integration","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/what-is-salesforce-crm-integration\/","title":{"rendered":"What is Salesforce CRM Integration?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">It connects your <strong><a href=\"https:\/\/www.smsgatewaycenter.com\/salesforce-no-code-messaging-integration\/\">Salesforce<\/a><\/strong> account to your messaging account so a new Lead, Contact, Account, Opportunity, or custom object record can automatically trigger an SMS, WhatsApp, Voice, or RCS message. Delivery status and incoming replies are logged back to the record. No code and no AppExchange app to install.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It connects your Salesforce account to your messaging account so a new Lead, Contact, Account, Opportunity, or custom object record can automatically trigger an SMS, WhatsApp, Voice, or RCS message. Delivery status and incoming replies are logged back to the record. No code and no AppExchange app to install.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2183],"doc_tag":[],"class_list":["post-2828","docs","type-docs","status-publish","hentry","doc_category-sf-getting-started"],"year_month":"2026-09","word_count":49,"total_views":"32","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/sf-getting-started\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2828"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2828\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2828"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2828"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}