{"id":2869,"date":"2026-08-29T17:03:35","date_gmt":"2026-08-29T11:33:35","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2869"},"modified":"2026-08-29T17:03:36","modified_gmt":"2026-08-29T11:33:36","password":"","slug":"why-isnt-anything-sending-after-i-created-a-new-record-2","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/why-isnt-anything-sending-after-i-created-a-new-record-2\/","title":{"rendered":"Why isn&#8217;t anything sending after I created a new record?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Check that the connection is Active, that the channel&#8217;s toggle (SMS\/WhatsApp\/Voice\/RCS) is turned on, and that the mobile field actually has a value on the new record. Also allow a minute or two for the polling cycle to pick it up.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check that the connection is Active, that the channel&#8217;s toggle (SMS\/WhatsApp\/Voice\/RCS) is turned on, and that the mobile field actually has a value on the new record. Also allow a minute or two for the polling cycle to pick it up.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2190],"doc_tag":[],"class_list":["post-2869","docs","type-docs","status-publish","hentry","doc_category-sf-troubleshooting"],"year_month":"2026-09","word_count":44,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/sf-troubleshooting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2869"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2869\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2869"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2869"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}