{"id":2998,"date":"2026-09-18T14:52:06","date_gmt":"2026-09-18T09:22:06","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=2998"},"modified":"2026-09-18T14:52:08","modified_gmt":"2026-09-18T09:22:08","password":"","slug":"how-do-i-check-the-delivery-status-of-my-rcs-messages","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-do-i-check-the-delivery-status-of-my-rcs-messages\/","title":{"rendered":"How do I check the delivery status of my RCS messages?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Go to <strong>RCS &gt; RCS Delivery Report<\/strong> to see message-level delivery details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Search filters<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From \/ To Date &amp; Time<\/strong>: narrow the date range for faster results.<\/li>\n\n\n\n<li><strong>Mobile No<\/strong> and <strong>Transaction ID<\/strong>: find a specific message or campaign batch.<\/li>\n\n\n\n<li><strong>Bot<\/strong>, <strong>Campaign Name<\/strong> and <strong>Template Name<\/strong>.<\/li>\n\n\n\n<li><strong>Status<\/strong>: choose one or more outcomes, or leave empty to see all.<\/li>\n\n\n\n<li><strong>Clicked User<\/strong>: <em>Yes<\/em> shows only messages where the recipient tapped a button or link; <em>No<\/em> shows the rest.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What each row shows<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Transaction ID, mobile, bot, template, campaign, text, amount charged, message type, direction, channel, <strong>status<\/strong>, <strong>cause<\/strong> (the failure reason), and the <strong>submit, delivery, read and click times<\/strong>. You can also open the message payload.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Common statuses<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Status<\/th><th>Meaning<\/th><\/tr><\/thead><tbody><tr><td><strong>Submitted<\/strong><\/td><td>Accepted and sent to the RCS network; waiting for a delivery update.<\/td><\/tr><tr><td><strong>Delivered<\/strong><\/td><td>Delivered to the recipient&#8217;s phone.<\/td><\/tr><tr><td><strong>Read<\/strong><\/td><td>The recipient opened the message.<\/td><\/tr><tr><td><strong>Failed<\/strong><\/td><td>Could not be delivered. Check the <strong>Cause<\/strong> column for the reason.<\/td><\/tr><tr><td><strong>Not Sent<\/strong><\/td><td>Not sent, for example because of invalid input or a validation issue.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Older data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use the <strong>Historical DLR<\/strong> tab to search and download older, archived delivery records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click <strong>Export<\/strong> to download the filtered results.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Go to RCS &gt; RCS Delivery Report to see message-level delivery details. Search filters What each row shows Transaction ID, mobile, bot, template, campaign, text, amount charged, message type, direction, channel, status, cause (the failure reason), and the submit, delivery, read and click times. You can also open the message payload. Common statuses Status Meaning [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2262],"doc_tag":[],"class_list":["post-2998","docs","type-docs","status-publish","hentry","doc_category-rcs-reports"],"year_month":"2026-09","word_count":181,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Reports","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/rcs-reports\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=2998"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/2998\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=2998"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=2998"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=2998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}