{"id":3008,"date":"2026-09-18T14:58:19","date_gmt":"2026-09-18T09:28:19","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=3008"},"modified":"2026-09-18T14:58:20","modified_gmt":"2026-09-18T09:28:20","password":"","slug":"how-do-i-view-rcs-reports-for-my-users","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-do-i-view-rcs-reports-for-my-users\/","title":{"rendered":"How do I view RCS reports for my users?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Resellers can view RCS activity for the users under their account from <strong>RCS User Reports<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Available reports<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Report<\/th><th>What you can see<\/th><\/tr><\/thead><tbody><tr><td><strong>Delivery Summary<\/strong><\/td><td>Totals by user and bot for a date range.<\/td><\/tr><tr><td><strong>Delivery Report<\/strong><\/td><td>Message-level details: mobile, bot, message text, status, and delivery and read times. Search by mobile number, transaction ID or message text.<\/td><\/tr><tr><td><strong>File Uploads<\/strong><\/td><td>Files your users uploaded for RCS campaigns, searchable by file name.<\/td><\/tr><tr><td><strong>Credit History<\/strong><\/td><td>Wallet movements for RCS: credits before, credits used, credits after, type, transaction type, comment and timestamp.<\/td><\/tr><tr><td><strong>Archived DLR<\/strong><\/td><td>Older delivery reports for your users, available for search and download.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to use it<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>RCS User Reports<\/strong> and choose the report.<\/li>\n\n\n\n<li>Select the <strong>user<\/strong> (and optionally the <strong>RCS bot<\/strong>) and set the date range.<\/li>\n\n\n\n<li>Click <strong>Search<\/strong>. Use <strong>Export<\/strong> to download the results.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip:<\/strong> Credit History helps you reconcile what each user spent on RCS against the credits you allocated.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resellers can view RCS activity for the users under their account from RCS User Reports. Available reports Report What you can see Delivery Summary Totals by user and bot for a date range. Delivery Report Message-level details: mobile, bot, message text, status, and delivery and read times. Search by mobile number, transaction ID or message [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2266],"doc_tag":[],"class_list":["post-3008","docs","type-docs","status-publish","hentry","doc_category-rcs-resellers"],"year_month":"2026-09","word_count":143,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Resellers","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/rcs-resellers\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/3008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=3008"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/3008\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=3008"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=3008"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=3008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}