{"id":3020,"date":"2026-09-18T16:10:21","date_gmt":"2026-09-18T10:40:21","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=3020"},"modified":"2026-09-18T16:10:22","modified_gmt":"2026-09-18T10:40:22","password":"","slug":"how-do-i-create-sub-users-for-my-team","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-do-i-create-sub-users-for-my-team\/","title":{"rendered":"How do I create sub-users for my team?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Sub-users are separate logins under your main account, so each team member can sign in with their own username instead of sharing yours.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who can use this<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Sub-Users<\/strong> feature must be enabled on your account. If you see &#8220;You are not enabled with this feature&#8221;, contact our team.<\/li>\n\n\n\n<li>It is available on direct customer accounts, not on reseller accounts or on sub-users themselves.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Create a sub-user<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Sub-Users > Create<\/strong>.<\/li>\n\n\n\n<li>Enter the <strong>Username<\/strong>, a valid <strong>email address<\/strong>, the <strong>mobile number<\/strong> and the <strong>full name or company name<\/strong>.<\/li>\n\n\n\n<li>Choose whether sending SMS from the panel is allowed (<strong>Is UI SMS Sending Enabled?<\/strong>).<\/li>\n\n\n\n<li>Save. A password is generated automatically and the login details are emailed to the sub-user.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">What a sub-user gets<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The same products, payment type and login-verification (OTP) methods as your main account.<\/li>\n\n\n\n<li>No ability to create further sub-users.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Manage sub-users<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Go to <strong>Sub-Users &gt; Manage<\/strong> to see all your sub-users. From there you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Activate or deactivate a sub-user, for example when someone leaves your team.<\/li>\n\n\n\n<li>Update their email address and name.<\/li>\n\n\n\n<li>Reset their password.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sub-users are separate logins under your main account, so each team member can sign in with their own username instead of sharing yours. Who can use this Create a sub-user What a sub-user gets Manage sub-users Go to Sub-Users &gt; Manage to see all your sub-users. From there you can:<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2269],"doc_tag":[],"class_list":["post-3020","docs","type-docs","status-publish","hentry","doc_category-sub-users"],"year_month":"2026-09","word_count":177,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Sub-Users","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/sub-users\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/3020","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=3020"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/3020\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=3020"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=3020"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=3020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}