{"id":3083,"date":"2026-10-15T15:35:50","date_gmt":"2026-10-15T10:05:50","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=3083"},"modified":"2026-10-15T15:35:52","modified_gmt":"2026-10-15T10:05:52","password":"","slug":"where-do-i-see-my-whatsapp-numbers-quality-rating-messaging-limit-and-status","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/where-do-i-see-my-whatsapp-numbers-quality-rating-messaging-limit-and-status\/","title":{"rendered":"Where do I see my WhatsApp number&#8217;s quality rating, messaging limit and status?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Everything about the health of your WhatsApp number is on one page. Go to <strong>WhatsApp &gt; Connections<\/strong> and open the card for your number.<\/p>\n\n\n\n<figure><div class=\"table-responsive\"><table class=\"table table-striped table-bordered table-hover\"><thead><tr><th>What it shows<\/th><th>What it means<\/th><\/tr><\/thead><tbody><tr><td><strong>Business Account Name<\/strong><\/td><td>The name on the WhatsApp Business Account that holds your numbers.<\/td><\/tr><tr><td><strong>WhatsApp Business Number<\/strong><\/td><td>The number your customers message.<\/td><\/tr><tr><td><strong>Verified Name<\/strong><\/td><td>The name customers see when they open a chat with you. Meta has to approve it.<\/td><\/tr><tr><td><strong>Business Verification Status<\/strong><\/td><td>Whether your business is verified with Meta. You need this to scale up business-initiated messaging.<\/td><\/tr><tr><td><strong>Throughput<\/strong><\/td><td>How many messages per second your number can send.<\/td><\/tr><tr><td><strong>Quality Rating<\/strong><\/td><td><strong>Green<\/strong>, <strong>Yellow<\/strong> or <strong>Red<\/strong>, based on how recipients have reacted to your messages recently.<\/td><\/tr><tr><td><strong>Display Name Status<\/strong><\/td><td>Where your display name is in Meta&#8217;s review.<\/td><\/tr><tr><td><strong>Messaging Limit<\/strong><\/td><td>How many unique customers you can start conversations with in a rolling 24-hour window.<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">When to check it<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Before a big campaign<\/strong>, so you know your messaging limit and don&#8217;t get cut off midway.<\/li>\n\n\n\n<li><strong>After a campaign<\/strong>, to see whether your quality rating moved.<\/li>\n\n\n\n<li><strong>When messages stop going out<\/strong>, to see whether the number is restricted or your limit is reached.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any field showing <strong>UNKNOWN<\/strong> means we couldn&#8217;t read that value from Meta just then. Refresh the page, and contact support if it stays blank.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Template-level quality is shown separately, in the <strong>Quality Rating<\/strong> column on your <strong>Template Messages<\/strong> page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everything about the health of your WhatsApp number is on one page. Go to WhatsApp &gt; Connections and open the card for your number. What it shows What it means Business Account Name The name on the WhatsApp Business Account that holds your numbers. WhatsApp Business Number The number your customers message. Verified Name The [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[2338],"doc_tag":[],"class_list":["post-3083","docs","type-docs","status-publish","hentry","doc_category-account-health"],"year_month":"2026-10","word_count":217,"total_views":"2","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Account Health","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/account-health\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/3083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=3083"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/3083\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=3083"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=3083"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=3083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}