Make Offline Payments
Note: WhatsApp Business API Conversations (UICs & BICs) are charged separately.
Yes, You may recharge and manage WhatsApp Conversation Credits separately.
The cost of each conversation you initiate (UIC or BIC) is debited from the recharge each time you do so.
The user's country affects this pricing. You will be charged INR 0.80 per Marketing, INR 0.37 per Utility, INR 0.37 per Authentication and INR 0.35 each Services for Indian users.
A messaging session window begins when someone sends a message to your Whatsapp business number and lasts for 24 hours from the time of the most recent message received.
Throughout these 24 hours, you are free to engage or respond with ANY kind of free form coversation messages.
WhatsApp Business API is not free, in contrast to the WhatsApp for Business app that is accessible through the Google Play Store. The base price established by WhatsApp and the commission levied by BSP determine the pricing. BSPs pay WhatsApp to access their API and share a connection with their end users. Each BSP is allowed to determine its own pricing.
All recharges/billing are pre-paid only.
An additional agent will be charged INR 300 per month.
Business Initiated Conversations: These are interactions between a company and a user.There will need to be a message template for these business-related conversations.
User-Initiated Conversations: These are communications that a user initiates with a company. A firm is considered to have begun a discussion when it responds to this communication within a 24-hour span. Throughout this 24-hour period, businesses may send free-form messages.