Connect SMS Gateway Center SMPP SMS with vTiger CRM

vTiger CRM is an open-source customer relationship management platform that helps businesses manage sales, marketing, customer support, and inventory in one unified system. It's widely used by small to medium-sized businesses for automating workflows, tracking leads, and improving customer engagement through detailed insights and collaboration tools.

vTiger SMS Integration with SMSGatewayCenter enables users to send real-time SMS messages directly from their CRM. Whether you're notifying leads, following up on deals, confirming appointments, or sending bulk promotional messages—this integration streamlines communication and ensures timely delivery. With SMSGatewayCenter’s DLT-compliant SMS API, your messages reach customers quickly and reliably, helping you build stronger relationships and drive conversions.

SMS Gateway Center's Bulk SMS API can be easily integrated into vTiger CRM, allowing you to automate and personalize SMS communications directly from your CRM dashboard.

Before getting started, make sure you have the following essentials ready:

1. An active SMS Gateway Center account with sufficient credits and a valid subscription.
2. A fully configured vTiger CRM setup with access to custom modules or workflow automation.
3. To comply with India's DLT regulations, ensure you have the following details configured in your SMS Gateway Center panel under Settings:
   • Entity ID – The unique identifier issued to your business by the DLT portal.
   • Sender ID – Your approved 6-character sender ID for outgoing SMS.
   • Template ID – The unique ID linked to your pre-approved DLT message templates.
   • Template Content – The exact message templates approved by DLT, ready to be mapped to your workflows.

vTiger CRM is a powerful open-source customer relationship management platform trusted by sales, marketing, and support teams to manage leads, automate workflows, and build customer loyalty. By integrating vTiger with SMS Gateway Center, you can send instant SMS alerts for new leads, follow-ups, payment reminders, ticket status updates, and more—directly from your vTiger dashboard.

Our robust Bulk SMS API ensures real-time messaging with high delivery rates and full DLT compliance for businesses in India. Integration with vTiger is seamless and requires no complex coding, enabling you to personalize communication across customer touchpoints and enhance engagement throughout the sales funnel.

Whether you’re a startup or an enterprise, vTiger SMS Integration with SMS Gateway Center offers a scalable, secure, and cost-effective messaging solution to power your CRM workflows, improve team productivity, and deliver better customer experiences.

• Test Before Launch: Send a sample SMS from your vTiger CRM to ensure correct configuration, formatting, and delivery before rolling out full campaigns.
• Use Dynamic Fields: Personalize your messages using vTiger merge fields like lead name, appointment date, or ticket ID for better engagement.
• Automate Key Triggers: Set up SMS alerts for new leads, task assignments, ticket status updates, or payment reminders to enhance responsiveness.
• Monitor Delivery Reports: Use SMS Gateway Center’s dashboard to track delivery rates and resolve failed messages quickly for better performance.

With vTiger SMS Integration via SMS Gateway Center, your CRM can send smart, timely updates that improve customer interactions and team collaboration while ensuring TRAI and DLT compliance.