The WhatsApp Related subsection in your SMSGatewayCenter profile provides essential settings and information for managing WhatsApp services. Here’s what you can view and how to use it:
WhatsApp-Related Details #
- Posting Hours: The allowed hours for sending WhatsApp messages (e.g., “24/7”).
- Indicates when you can send messages to comply with WhatsApp policies.
- Account Type: The type of WhatsApp account (e.g., “Business”).
- Confirms your account setup for WhatsApp services.
- Billing Type: The billing method for WhatsApp (e.g., “Per Conversation”).
- Shows how you’re charged for WhatsApp usage.
- Max Agents: The maximum number of agents allowed (e.g., “5”).
- Limits the number of team members who can manage WhatsApp chats.
- Check Rate Plan: A link or button to view your WhatsApp rate plan.
- Helps you understand the cost per conversation or message.
How to Use These Settings #
- Schedule Messages: Use Posting Hours to plan WhatsApp campaigns (e.g., send on May 17, 2025, at 02:19 PM IST).
- Manage Team Access: Ensure the Max Agents setting aligns with your team size for efficient chat management.
- Monitor Costs: Click Check Rate Plan to review pricing and plan your WhatsApp budget.
Best Practices #
- Check the rate plan before launching large WhatsApp campaigns to manage costs.
- Assign agents within the Max Agents limit to avoid access issues.
These WhatsApp settings help you manage your WhatsApp services effectively on SMSGatewayCenter. For assistance, contact our support team.