How Can I Upload a Header Document Using the Docs Manager in SMSGatewayCenter?

Uploading a header document ensures you have the necessary approvals for SMS headers, which is critical for compliance. Here’s how to do it:

• Steps to Upload a Header Document:
  • Log In: Sign in to your SMSGatewayCenter account.
  • Navigate to Docs Manager: Go to the Manage Uploaded Documents section.
  • Access the Upload Option: Click the Upload button to reveal a dropdown menu.
  • Select Upload Header: Choose Upload Header from the dropdown.
  • Fill Out the Form:
    • Document Type: Select Header Approved by Operators from the dropdown menu.
    • Title: Enter a descriptive title for the document (e.g., “Operator A Header Approval 2025”).
    • Operator: Choose the relevant operator from the dropdown (e.g., “Operator A”).
    • Entity ID: Enter the entity ID associated with the document (e.g., ENT12345).
    • Sender Name and Header ID (if required): Provide the sender’s name (e.g., “Sender123”) and header ID (e.g., HDR12345).
    • Upload File: Click Choose File to select the document from your device (allowed formats: PNG, JPG, PDF; maximum size: 10 MB).
  • Save Changes: Click Save Changes to upload the document to the Header Docs tab.
• Best Practices:
  • Ensure the document file is in a supported format (PNG, JPG, or PDF) and under 10 MB to avoid upload errors.
  • Use a clear, descriptive title (e.g., “Operator A Header Approval May 2025”) to make the document easy to find later.

Uploading header documents ensures compliance with operator requirements on SMSGatewayCenter. For assistance, contact our support team.