How do I temporarily pause a recurring campaign?

You can pause (disable) or resume (enable) any campaign without deleting it.

To Pause a Campaign:

1. Go to Compose → Recurring SMS
2. Find your campaign in the list
3. Look at the Status column (shows “Enabled”)
4. Click the “Disable” button in the Actions column
5. Confirm when prompted
6. Status changes to “Disabled”

What happens when paused:

• No messages will be sent
• Campaign settings are preserved
• You can resume anytime

To Resume a Campaign:

1. Find the paused campaign (Status shows “Disabled”)
2. Click the “Enable” button
3. Confirm when prompted
4. Status changes back to “Enabled”
5. Campaign resumes from the next scheduled trigger date

Use Cases for Pausing:

• ✅ Seasonal businesses during off-season
• ✅ Temporary budget constraints
• ✅ Testing or reviewing campaign performance
• ✅ Holiday periods when you don’t want to send
• ✅ Updating contact groups before next execution

Important:

• Pausing does NOT delete any data
• Historical reports remain accessible
• Pausing is better than deleting if you plan to use the campaign later