Check the error message in the modal. Common causes: no connection selected or no WABA linked; invalid or rejected flow (Meta returns a message); network or server error (retry later); vendor configuration (Meta API URL or token) missing or wrong—contact support if your admin has not set up the WhatsApp vendor correctly.
The “Create on Meta” or “Publish on Meta” request failed. What do I do?
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Updated on 10/08/2026