How does the reply get matched to the right record?

Name: SMSGatewayCenter
Address: 225 & 226, Ground Floor, Raghuleela Mega Mall, Behind Pohisar Bus Depot, Kandivali West, Mumbai, 400067, IN
Telephone: 912228657726
Price range: 20

< 1 min read

The sender’s mobile number is searched against the connection’s object using Salesforce’s phone-field search, checking common number formats to account for country-code differences.