Card layout options #
- Card Orientation: Vertical or Horizontal.
- Media Height: Short or Medium.
- Card Alignment: Left or Right (the side the image sits on in horizontal cards).
The required image aspect ratio depends on the combination you choose, and the form shows the exact size for your selection. For example, Vertical + Short needs a 3:1 image, ideally 1440×480 px. Use Edit image to crop and resize to the right ratio.
File limits #
| Media | Formats | Maximum size |
|---|---|---|
| Card image | JPEG, JPG, PNG, GIF | 2 MB |
| Card video | Video file plus a thumbnail image | 10 MB (thumbnail: JPEG/JPG/PNG, max 100 KB, about 40 KB recommended) |
| Card PDF | PDF only | 100 MB |
| Media template file | JPEG, JPG, PNG, GIF, MP3, MP4, PDF, MPEG | 100 MB |
Text limits #
- Card title: 200 characters
- Card description: 2,000 characters
- Suggestions: up to 4 per rich card
- Carousel: up to 10 cards
Tip: smaller, optimised images load faster and look sharper on the recipient’s phone.
Found this useful?Add as Preferred Source on Google