Use Wait for Event (action_delay with user_message mode) in the execution model: the workflow pauses until the user sends a message, then continues and can store the reply in a variable (e.g. user_message). For a simple time delay without waiting for input, use the Delay node (0–100 seconds). Test Journey supports both: delay shows a countdown; user_message mode waits for your input.
How do I create a workflow that waits for user reply?
Updated on 10/04/2026
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