Yes, SMS and WhatsApp messaging incurs usage-based charges depending on the destination country and message type. SMS rates vary by gateway and country, while WhatsApp charges are based on WhatsApp Business API pricing (e.g., per conversation). Check your SMSGatewayCenter account for detailed pricing, and ensure your wallet is funded to avoid interruptions.
Are there additional costs for sending SMS or WhatsApp messages via Shopify?
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Updated on 13/05/2025