How do I create and use Telegram templates?

Templates save message text, media and button markup so your team doesn’t retype the same content. Unlike SMS, Telegram templates need no external approval: you create them and they’re ready.

Creating one #

1. Open Telegram Templates and click Add Template.
2. Template Name — a short, recognisable label such as “Fee Reminder” or “Order Shipped”. Up to 100 characters.
3. Status — Active makes it available on Send Telegram; Inactive hides it from the picker.
4. Message Body — the text inserted when the template is chosen. Required, up to 4,096 characters.
5. Media URL (optional) — a public https link to a photo, video or document that Telegram’s servers can reach.
6. Buttons JSON (optional) — Telegram reply-markup JSON. If you’d rather not write JSON, build the buttons visually on Send Telegram instead.
7. Click Save Template. Active templates appear immediately.

Using one #

On Send Telegram, pick the template from the Template dropdown and it pre-fills the body, media and buttons. You can still edit the text before sending, which is useful for a personal touch on a follow-up.

Managing the list #

The template list shows name, a preview of the message, status and creation date, with Edit, Delete and Refresh actions.

Retiring a template: set it to Inactive rather than deleting it. Deleting removes it for good, and keeping it preserves the link with past sends.

Tips #

• Name templates after the moment they’re used, not their content, so the right one is easy to find.
• Keep media on a stable public URL. If the file moves, every template using it breaks.