Workflow Config (under Settings on the canvas) stores keywords and messages that control how users interact with the journey: Reset keyword (restart from start node), Cancel keyword (exit workflow), Clean localcache keyword (clear local variables), and Message for expiry (sent when the user is in a half-finished journey and the workflow expires). These are required so the execution engine knows how to handle reset, cancel, and expiry. Save is blocked until all required Workflow Config fields are filled.
What is Workflow Config and why is it required before save?
< 1 min read
- View as Markdown Open this page as plain Markdown (opens in a new tab)
- Open in ChatGPT Ask questions about this page (opens in a new tab)
- Open in Claude Ask questions about this page (opens in a new tab)
- Open in Google AI Studio Ask questions about this page (Google account required) (opens in a new tab)
Found this useful?Add as Preferred Source on Google
Updated on 28/02/2026