How to Search and Filter Blocked Numbers: Complete Guide

The search and filter tools help you find specific blocked numbers quickly. This guide covers all search and filter options.

Accessing Search and Filters #

Step 1: Open Blocked Numbers #

1. Log In: Sign in to your account
2. Navigate: Go to Blocked Numbers in your dashboard
3. Search Panel: You’ll see a search/filter panel at the top

Search Options #

Basic Search #

Mobile Number Search:

1. Find Search Box: Locate “Mobile Number” input field
2. Enter Number: Type full or partial phone number

• Full number: +919876543210
• Partial: 98765 (finds all numbers containing these digits)

1. Search: Click “Search” button or press Enter
2. Results: List filters to show matching numbers

Search Tips:

• Search is case-insensitive
• Partial matches work
• No need to include country code in search

Filter Options #

Filter by Product #

1. Find Product Filter: Locate “Product” dropdown (multi-select)
2. Select Products:

• All Products: Show all entries (default)
• SMS: Show only SMS blocks
• WhatsApp: Show only WhatsApp blocks
• Voice: Show only Voice blocks
• Multiple: Select combination of products

1. Apply: Click “Search” to apply filter

Example: Select “SMS” to see only numbers blocked for SMS.

Filter by Status #

1. Find Status Filter: Locate “Status” dropdown
2. Select Status:

• Select: Show all (default)
• Active: Show only active blocks
• Inactive: Show only inactive blocks

1. Apply: Click “Search” to apply filter

Example: Select “Active” to see only currently active blocks.

Filter by Date Range #

1. Find Date Filters: Locate “From Date” and “To Date” fields
2. Select Dates:

• From Date: Start date for filtering
• To Date: End date for filtering
• Use date picker calendar

1. Apply: Click “Search” to apply filter

Example:

• From Date: 2024-01-01
• To Date: 2024-01-31
• Shows only numbers blocked in January 2024

Combining Filters #

You can combine multiple filters for precise results:

Example 1: Find all active SMS blocks added in the last 30 days

1. Product Filter: Select “SMS”
2. Status Filter: Select “Active”
3. Date Filter: Set to last 30 days
4. Click “Search”

Example 2: Find all WhatsApp blocks for a specific number

1. Mobile Number Search: Enter the number
2. Product Filter: Select “WhatsApp”
3. Click “Search”

Clearing Filters #

1. Find Reset Button: Look for “Reset” or “Clear” button
2. Click Reset: All filters and search are cleared
3. Full List: Shows all blocked numbers again

Understanding Search Results #

List Columns #

Your blocked numbers list shows:

• Checkbox: Select entries for bulk operations
• ID: Unique identifier
• Product: Which products are blocked
• Mobile Number: The blocked phone number
• Timestamp: When the number was blocked
• Status: Active or Inactive
• Action: Edit/Delete options

Sorting #

1. Click Column Headers: Click any column header to sort
2. Sort Order:

• First click: Ascending (A-Z, 1-9)
• Second click: Descending (Z-A, 9-1)

1. Sortable Columns: ID, Mobile Number, Timestamp, Status

Best Practices #

1. Start Broad, Narrow Down #

• Begin with broad search/filter
• Gradually add more filters
• Use specific terms for precise results

2. Use Date Filters #

• Filter by date range for period analysis
• Find recently blocked numbers
• Review monthly blocking activity

3. Combine Filters #

• Use multiple filters together
• Product + Status + Date for precise results
• Save common filter combinations mentally

4. Regular Searches #

• Search for specific numbers before adding
• Check if number already exists
• Avoid duplicates

Common Search Scenarios #

Scenario 1: Finding a Specific Number #

Goal: Check if a number is already blocked.

Steps:

1. Enter full number in Mobile Number search
2. Click “Search”
3. If found, it’s already blocked
4. If not found, you can add it

Scenario 2: Reviewing Recent Blocks #

Goal: See numbers blocked in the last week.

Steps:

1. Set “From Date” to 7 days ago
2. Set “To Date” to today
3. Click “Search”
4. Review recent blocking activity

Scenario 3: Finding All SMS Blocks #

Goal: See all numbers blocked for SMS.

Steps:

1. Product Filter: Select “SMS”
2. Click “Search”
3. List shows only SMS blocks

Scenario 4: Checking Active vs Inactive #

Goal: See which blocks are currently active.

Steps:

1. Status Filter: Select “Active”
2. Click “Search”
3. List shows only active blocks

Troubleshooting #

Issue: Search Not Finding Number #

Possible Causes:

• Number format mismatch
• Number not in blocked list
• Search term too specific

Solutions:

1. Try partial number search
2. Check if number is actually blocked
3. Clear filters and search again

Issue: Too Many Results #

Possible Causes:

• Filters too broad
• Search term too general

Solutions:

1. Add more specific filters
2. Use more specific search terms
3. Combine multiple filters

Issue: No Results Found #

Possible Causes:

• Filters too restrictive
• Number not in list
• Search term incorrect

Solutions:

1. Clear all filters
2. Verify number exists
3. Check search term spelling