What’s the difference between Batch and Group sending?

Recurring SMS offers two sending modes:

BATCH NUMBERS #

What it is:

• Direct input of mobile numbers (comma-separated)
• Maximum 100 numbers per campaign

Best for:

• Small, fixed lists
• One-time or short-term campaigns
• VIP customer lists
• Quick testing

Limitations:

• ❌ No personalization ({{NAME}} doesn’t work)
• ❌ Manual number management
• ❌ Limited to 100 numbers
• ❌ No contact information stored

Example:

98765432xx,98765432xx,98765432xx

GROUPS #

What it is:

• Select from your saved contact groups
• Can select multiple groups
• No number limit

Best for:

• ✅ Large contact lists
• ✅ Organized contact management
• ✅ Campaigns requiring personalization
• ✅ Long-term recurring campaigns
• ✅ Dynamic lists (add/remove contacts anytime)

Advantages:

• ✅ Use {{NAME}} placeholder for personalization
• ✅ Use {{MOBILE}} placeholder if needed
• ✅ Automatic duplicate removal across groups
• ✅ Easy contact management (add/remove via Groups page)
• ✅ Unlimited contacts

Example Personalized Message:

Hi {{NAME}}, your monthly subscription of ₹500 is due. Please pay by 5th.

Which Should I Choose? #

Use Case	Recommended Mode
Birthday wishes	Groups (needs names)
Payment reminders	Groups (personalization helps)
VIP announcements	Batch (small fixed list)
Promotional offers	Groups (large audience)
Testing campaigns	Batch (quick setup)
Newsletter updates	Groups (organized management)