Bulk SMS
- What Are Service Explicit SMS and Service Implicit SMS?
- Why do I get a DND error when sending Transactional or OTP messages?
- Why should businesses choose SMSGatewayCenter for SMS services?
- What are the benefits of using an SMS Gateway for bulk messaging?
- What does Promotional SMS mean?
- What is meant by Transactional SMS?
- How do International Long Distance Operator (ILDO) routes work for SMS to India?
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Blocked Numbers
- What is the Blocked Numbers Feature?
- How to Add Blocked Numbers: Complete Step-by-Step Guide
- How to Update Blocked Numbers: Complete Editing Guide
- How to Search and Filter Blocked Numbers: Complete Guide
- How to Delete Blocked Numbers: Complete Deletion Guide
- Best Practices for Blocked Numbers: Complete Guide
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DLT
- How to Link SMSGatewayCenter as Telemarketer in Jio True Connect
- What should I do if my DLT template isn’t approved?
- How long does DLT Sender ID approval take?
- Can I use the same PE ID across multiple DLT portals?
- What happens if I don’t register my PE for DLT SMS?
- Why is it important to link headers to templates in DLT SMS?
- What details are required when registering as a PE on DLT portals?
- How do I register a message template for DLT SMS compliance?
- What steps are needed to add a Sender ID/Header on a DLT portal?
- How do I begin registering as a Principal Entity (PE) for DLT SMS?
- Can I test DLT SMS compliance in the Sandbox Account?
- How does Service Implicit SMS differ from Transactional SMS?
- What is DLT SMS, and why is it required in India?
- Can Service Explicit SMS be used for marketing?
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PE-TM Chain
- Adding a Telemarketer in Tata DLT for PE-TM Binding Chain: A Step-by-Step Guide
- Adding a Telemarketer in SmartPing DLT for PE-TM Binding Chain: A Step-by-Step Guide
- Adding a Telemarketer in VilPower (Vi) DLT for PE-TM Binding Chain: A Step-by-Step Guide
- Adding a Telemarketer in Jio DLT for PE-TM Binding Chain: A Step-by-Step Guide
- Adding a Telemarketer in Airtel DLT for PE-TM Binding Chain: A Step-by-Step Guide
- Adding a Telemarketer in BSNL DLT for PE-TM Binding Chain: A Step-by-Step Guide
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General
- What is Unicode, and Which Characters Are Considered Unicode in SMS?
- What statuses might I see for scheduled messages?
- Can I edit the message content of a scheduled SMS?
- Why would I save scheduled messages as a CSV file?
- How do I cancel a scheduled message?
- What details can I see by clicking “More” on a scheduled message?
- How do I update a scheduled message’s timestamp?
- How can I delete or filter scheduled messages?
- How do I refresh or export my scheduled messages list?
- What information does the scheduled messages table display?
- What can I do in the “Manage Schedule Messages” section?
- What defines a Flash Message, and how does it differ from standard SMS?
- What sets Transactional Messaging apart from Promotional Messaging?
- Does the OTP route vary between Transactional and Promotional SMS?
- How do Push SMS and Pull SMS differ?
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Integrated OTP SMS
- Under Which Category Should I Register My OTP Templates on the DLT Portal?
- What’s the Difference Between OTP SMS and Integrated OTP SMS on SMS Gateway Center?
- How Can I Resend an OTP if Users Don’t Receive It After the First Few Attempts?
- Can I Use Integrated OTP SMS in Mobile Applications?
- Where Can I Find and Download Integrated OTP SMS Logs on SMS Gateway Center?
- What are the Maximum and Minimum OTP Expiry Times on SMS Gateway Center?
- What is Integrated OTP SMS, and How Does It Work?
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Message Templates
- Do Message Templates expire?
- Can I send regional language SMS using DLT Templates?
- Are there penalties for non-DLT compliant messages?
- How long does it take for a DLT Template to get approved?
- What happens if I send SMS without a DLT-approved template?
- Do I need separate templates for SMS and WhatsApp?
- What is the difference between Template Identifier and Template ID?
- How do I export all my templates?
- How do I enable or disable a template?
- Can I edit an approved DLT Template?
- What file formats are supported for importing templates?
- How many characters are allowed in a Message Template?
- Why was my DLT Template Rejected?
- Can I use one template across multiple Sender IDs?
- What is a DLT Template ID?
- How do I add variables in my SMS Template?
- What is the difference between Promotional, Transactional, and Service SMS Templates?
- What details are required to register a Message Template on DLT?
- Why are Message Templates mandatory in India?
- What are SMS Message Templates?
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Recurring SMS
- How secure is Recurring SMS? Who can access my campaigns?
- How do I permanently delete a recurring campaign?
- Can I modify a campaign that’s already running?
- My recurring campaign failed. How do I fix it?
- How do I read and understand execution reports?
- What happens if the same number exists in multiple groups?
- How do I create and manage groups for recurring SMS?
- How do I personalize messages with contact names?
- What’s the difference between Batch and Group sending?
- How do I temporarily pause a recurring campaign?
- How do I configure start and end dates for my recurring campaign?
- How do I set up different frequency schedules?
- What is Recurring SMS and how do I get started?
- What are the best practices for running successful recurring campaigns?
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Scheduled SMS
- Can I search for a specific scheduled SMS message?
- How do I export my scheduled SMS data for reporting?
- What information can I view by clicking the “More” button?
- How do I update or cancel a scheduled SMS message?
- What details are shown in the scheduled messages table?
- How can I manage scheduled SMS messages effectively?
- What is the “Scheduled SMS” section on the SMS Gateway Center platform?
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Send SMS
- How to Send Personalized SMS Using the Custom File Upload Method in SMSGatewayCenter
- How to Send SMS Using the File Upload Method (Mobile Nos with Messages) in SMSGatewayCenter
- How to Send SMS Using the File Upload Method (Mobile Only) in SMSGatewayCenter
- How to Send SMS Using the Group Send Method in SMSGatewayCenter
- How to Configure SMS Settings for Campaigns on SMSGatewayCenter
- How to Send SMS Using the Quick Send Method in SMSGatewayCenter
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Sender ID
- Sender ID Policies for SMSGatewayCenter
- How does exporting sender ID data benefit my business?
- What happens if I delete a sender ID by mistake?
- Can I test sender IDs in the Sandbox Account before using them?
- Why use multiple sender IDs in my SMS campaigns?
- What steps should I follow to import sender names successfully?
- What is the “Import Sender Names” feature, and how does it work?
- How do I set a default sender ID for sending SMS?
- How do I add a new sender ID to my account?
- What actions can I perform on the Manage Sender ID table?
- How can I view and manage my existing sender IDs?
- What does the “Manage Sender ID” section do on unify.smsgateway.center?
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SMS Reports
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Delivery Report
- What tabs are available in the SMS Delivery Report page?
- What if no archived reports are found for the selected date range?
- How do I download archived reports?
- How do I search for archived reports?
- What is the purpose of Download Archived Reports?
- What is the difference between Transaction ID and Message ID?
- What does the “Cause” column mean?
- How can I check the delivery cost details?
- How can I view the full message content in the table?
- What details are shown in the SMS Delivery Report table?
- Can I search by both mobile number and transaction ID?
- What actions can I perform in Search Message Logs?
- What fields are available in the Search Message Logs form?
- How do I switch between current and archived reports?
- What tabs are available in the SMS Delivery Report page?
- What is the difference between SMS Delivery Report and SMS Delivery Summary?
- What is the SMS Delivery Report?
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Delivery Summary
- Why would I need archived SMS delivery reports?
- How can I download archived SMS delivery reports?
- What happens if no archived records are found?
- What details are shown in the Archived SMS Delivery Summary table?
- What if I want to reset the search fields?
- How do I search for Archived SMS Delivery Summaries?
- What is the Archived SMS Delivery Summary?
- What actions are available above the Delivery Summary table?
- What does the “Refund” column represent in the Delivery Summary?
- What does “Not Sent” mean in the Delivery Summary?
- What does “Pending” mean in the Delivery Summary?
- What details are shown in the Delivery Summary table?
- What are the grouping options in the Search Delivery Summary?
- What fields are available in the Search Delivery Summary form?
- What is the “Search Delivery Summary” form used for?
- What is the difference between SMS Delivery Summary and Archived Delivery Summary?
- What is an SMS Delivery Summary?
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Uploaded Files
- What actions can I perform on uploaded files?
- How do I download an uploaded file?
- What information is shown in the Manage Uploaded Files table?
- What happens if no uploaded files are found?
- How do I reset the search fields?
- How do I search for uploaded files?
- What fields are available in the Search Uploaded Files form?
- What are the main features of the Uploaded Files section?
- What is the “Uploaded Files” section used for?
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Delivery Report
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SMPP
- Can I use SMPP with third-party tools like vTiger?
- Why do I get a “Connection Timed Out” error with SMPP?
- What’s the throughput limit for SMPP connections?
- How do I whitelist my IP for SMPP connectivity?
- Can I use SMPP for two-way messaging?
- What should I do if SMPP messages aren’t delivering?
- How do I receive delivery reports via SMPP?
- How do I send SMS after binding to SMPP?
- Why can’t I bind to the SMPP server?
- How do I troubleshoot SMPP connectivity with Telnet?
- What are the binding options for SMPP connectivity?
- How do I connect to SMSGatewayCenter’s SMPP server?
- What is SMPP connectivity at SMSGatewayCenter?
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Split SMS Campaigns
- What is the “Identifier” column in the Split Campaign SMS table?
- Can I edit the schedule time of a split campaign after creating it?
- What happens if I delete a split campaign?
- Can I export my split campaigns list?
- What information is displayed in the Split Campaign SMS table?
- How do I access the Split Campaign SMS section?
- What is the Split Campaign SMS feature in SMS Gateway Center?
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Two-way SMS
- Are There any Additional Costs or Overage Fees for Exceeding SMS Limits in Dedicated Long Code?
- What are the key Features Included in Each Dedicated Long Code Plan?
- How do the Incoming SMS Rental Prices Vary Across Different VMN Types?
- How do Long Codes and Short Codes compare?
- What’s the distinction between Dedicated and Shared Long Codes?
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Errors & Error Codes
- What does CTA Mismatch mean?
- What does BLOCKED_TEMPLATE (Template blocked by operator) mean?
- What does NUMERIC_SENDER (Promo Numeric SenderId) mean?
- What does SERVICE_EXPLICIT (Service Explicit Failed) mean?
- What does BILLING_ISSUE (Billing Not Set) mean?
- What does CONSENT_FAILED (Consent fail by DLT) mean?
- What does Expired (Expired Message) mean?
- What does GOV_Header (Invalid account type) mean?
- What does BLOCKED_SENDER_ID (Blocked Sender) mean?
- What does DND_PREFERENCE_NUMBER mean?
- What does Not_Supported_Facility (Support Unavailable or Roaming Unsupported) mean?
- What does SENDERID_MISMATCH (SenderId Mismatch with template) mean?
- What does TEMPLATEID_NOT_FOUND (Template Id not found) mean?
- What does INVALID_FORMAT (Invalid Format) mean?
- What does DLT_REJECT (Invalid PEID) mean?
- What does BALANCE_ERROR (Balance Over) mean?
- What does DLT_REJECTED mean?
- What does INVALID_MSG_LENGTH (Invalid Message Length) mean?
- What does NO_ROUTE (Route is not defined) mean?
- What does CANCEL_UUID (Canceled For Delivery) mean?
- What does FORMAT_ISSUE (Format Issue in MSISDN/Subscriber/Address) mean?
- What does OPERATOR_TEMP_ISSUE (Far End Operator Issue) mean?
- What does Bad Network (Network Fluctuation) mean?
- What does REPORT_TIMEOUT (Report Wait Time Exceeded) mean?
- What does BLACK_LISTED (Black Listed) mean?
- What does IN_RETRY (Retry attempted) mean?
- What does OTHER_SYS_FAIL (Report Pending From Operator/Multipart) mean?
- What does INVALID_GROUP (Invalid Group Name) mean?
- What does NO_MATCH (Non Optin Number) mean?
- What does OPERATOR_DOWN (Operator Unreachable) mean?
- What does DEFERRED (No Ack From SMSC) mean?
- What does ABSENT_SUB (Absent Subscriber / Unreachable) mean?
- What does SYSTEM_FAIL (System Failure) mean?
- What does DUPLICATE_FAIL (Duplicate Fail) mean?
- What does OTHER (Other) mean?
- What does TEMPLATE_CHECK_FAILED (Template Mismatch) mean?
- What does BLOCKED_SENDERID mean?
- What does INVALID_SENDERID (Invalid SenderId) mean?
- What does SPAM_FAIL (Spam Detected) mean?
- What does WORKING_HOURS_FAIL (Outside Working Hours) mean?
- What does INBOX_FULL (Inbox Full) mean?
- What does PENDING_REPORT (Submitted to Operator) mean?
- What does UNKNOWN_ERROR (Unknown Error / Other) mean?
- What does PROMO_FAIL (Regulatory Fail) mean?
- What does BLOCK_NUMBER (Blocked) mean?
- What does NETWORK_ERROR (Real-Time Network Error) mean?
- What does INVALID_SUB (Invalid User) mean?
- What does UNKNOWN_SUB (Unknown User) mean?
- What does CALL_BARRED (Barred) mean?
- What does SPAM_FAIL or Blocked (Spam) mean?
- What does NCPR_FAIL or DND failure mean?
- What does NOTSENT mean?
- What does FAILED mean?
- What does SUBMITTED or Pending mean?
- What does DELIVERED mean?
- What is NCPR_FAIL?