Integrations
Integrations
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Airtable Messaging Integration
- How to Connect Airtable to SMS Gateway Center (SMS, WhatsApp, RCS & Voice Automation)
- Getting Started
- Connecting Airtable
- Connecting a Table
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Sending Messages
- What format should mobile numbers be in?
- What happens if I bulk-import a large CSV into my table?
- Will editing an existing record send a message?
- Can one new record trigger multiple channels at once?
- Does RCS require a bot and template?
- Does WhatsApp require an approved template?
- How does “send RCS on new record” work?
- How does “send voice call on new record” work?
- How does “send WhatsApp on new record” work?
- How does “send SMS on new record” work?
- Delivery Status
- Incoming Replies
- Managing Connections
- Troubleshooting
- Privacy & Limits
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Contact Form Integration
- Can I use Contact Form Integration with any website platform?
- Is there a limit to how many form submissions I can handle?
- Where can I get help if I encounter issues?
- Can I use Contact Form Integration with multiple websites?
- What happens if I exceed the rate limit for submissions?
- Can I export or manage form submissions?
- Does the embedded form work on mobile devices?
- Can I receive email notifications for form submissions?
- Can I customize the SMS or WhatsApp messages?
- How secure is Contact Form Integration?
- Why aren’t SMS or WhatsApp alerts being sent after form submission?
- Why isn’t my embedded form displaying on my website?
- How do I connect my custom form using the webhook?
- How do I set up the embedded form on my website?
- What data can I collect with Contact Form Integration?
- How do I ensure TRAI and DLT compliance for SMS alerts?
- Does Contact Form Integration support both SMS and WhatsApp alerts?
- What’s the difference between the embedded form and webhook integration?
- Do I need technical expertise to set up Contact Form Integration?
- What is Contact Form Integration, and how does it benefit my business?
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Google Sheets Integration
- Getting Started
- Connecting Google
- Connecting a Sheet
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Sending Messages
- Does a failed send get retried?
- What phone number format should I use?
- What if I paste 500 new rows at once?
- Will editing an existing row send another message?
- Can one row trigger SMS, WhatsApp, Voice, and RCS together?
- How does RCS send on a new row?
- How does a voice call on a new row work?
- How does WhatsApp send on a new row?
- Do I need a DLT template for SMS?
- How do I personalize the SMS from sheet columns?
- How does “Send SMS on new row” work?
- Incoming Replies
- Delivery Status and Activity
- Managing Connections
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Troubleshooting
- Special characters in a tab name (for example &) caused an error.
- I renamed a tab in Google Sheets and the connection broke.
- Incoming replies are triggering outbound messages.
- Placeholders like {Name} are going out as plain text.
- I reconnected Google but my old sheet no longer works.
- The file picker failed or said the API key is invalid.
- Why does it say this feature isn’t enabled?
- Why is nothing sending after I add a row?
- Privacy and Limits
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Hubspot CRM Messaging integration
- Getting Started
- Connecting HubSpot
- Connecting an Object
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Sending Messages
- Does the mobile number need a specific format?
- What happens if I bulk-import records into HubSpot?
- Will editing an existing record send a message?
- Can one record trigger more than one channel?
- Does RCS require a bot and template?
- Does WhatsApp require an approved template?
- Can I personalize the message with HubSpot fields?
- How does “Send RCS on new record” work?
- How does “Send WhatsApp on new record” work?
- How does “Send SMS on new record” work?
- Delivery Status
- Incoming Replies
- Managing Connections
- Troubleshooting
- Privacy & Limits
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Salesforce CRM Messaging Integration
- Getting Started
- Connecting Salesforce
- Connecting an Object
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Sending Messages
- What phone number format should the mobile field use?
- What happens if I bulk-import a batch of records?
- Will editing an existing record send a message?
- Can one new record trigger more than one channel?
- Does RCS also require an approved bot and template?
- Why do I have to pick an approved WhatsApp template?
- Can I personalize the SMS message with Salesforce fields?
- How does the RCS trigger work?
- How does the Voice trigger work?
- How does the WhatsApp trigger work?
- How does the SMS trigger work?
- Delivery Status
- Incoming Replies
- Managing Connections
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Troubleshooting
- Why is a specific incoming reply missing from Salesforce?
- Why did my connection stop working with a login or token error?
- Why does a connection show as Paused?
- Why is the WhatsApp or RCS template dropdown empty?
- What does “This feature isn’t enabled on your account yet” mean?
- Why isn’t anything sending after I created a new record?
- Privacy & Limits
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Shopify Messaging
- Does SMSGatewayCenter support multi-agent inboxes for WhatsApp customer support?
- Can I integrate SMSGatewayCenter’s Shopify messaging with other tools like Zapier?
- Will I be charged for messages that aren’t delivered?
- Are there additional costs for sending SMS or WhatsApp messages via Shopify?
- What should I do if my messages aren’t being delivered?
- Can I track the performance of my SMS and WhatsApp messages sent through Shopify?
- How can I ensure my messages comply with DLT regulations in India?
- Can customers reply to SMS or WhatsApp messages sent through Shopify?
- What are some best practices for sending SMS and WhatsApp messages to Shopify customers?
- How can I use SMS and WhatsApp to recover abandoned carts?
- Can I add a WhatsApp chat widget to my Shopify store?
- Does SMSGatewayCenter support chatbots for WhatsApp messaging on Shopify?
- Can I send bulk SMS or WhatsApp messages for marketing campaigns?
- Can I send personalized messages to my Shopify customers?
- Does SMSGatewayCenter support two-way communication on WhatsApp?
- Can I automate messages for events like abandoned carts or order updates?
- What types of messages can I send using SMS and WhatsApp through Shopify?
- Can I use my own phone number for sending SMS and WhatsApp messages?
- Do I need a WhatsApp Business API account to use WhatsApp messaging with Shopify?
- How do I set up SMS and WhatsApp messaging for my Shopify store?
- What is Shopify Messaging with SMSGatewayCenter, and how does it work?
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Zoho CRM Messaging integration
- Connecting a Module
- Connecting Zoho
- Delivery Status & Notes
- Getting Started
- Incoming Replies
- Managing Connections
- Privacy & Limits
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Sending Messages
- What phone number format does the mobile field need?
- What happens if I bulk-import a large batch of records?
- Will editing an existing record send a message?
- Can one new record trigger multiple channels at once?
- Does RCS require a bot and template?
- Does WhatsApp require an approved template?
- Can I personalize the message with CRM fields?
- How does the RCS automation work?
- How does the Voice automation work?
- How does the WhatsApp automation work?
- How does the SMS automation work?
- Troubleshooting