When using the WhatsApp Business API to send proactive messages, businesses often need to submit multiple templates for approval. SMSGatewayCenter streamlines this process, but you might wonder if there’s a cap on template submissions. Here’s what you need to know:
Understanding Template Message Submissions #
WhatsApp template messages are pre-approved messages required for business-initiated conversations outside the 24-hour Customer Care Window. You can submit these templates via SMSGatewayCenter, which integrates with the WhatsApp Business Manager for approval. Templates are essential for sending notifications, marketing messages, or updates to your customers.
Is There a Maximum Submission Limit? #
Unfortunately, specific details about the maximum number of template message submissions allowed by WhatsApp are not publicly disclosed in the referenced information. However, based on general WhatsApp Business API practices:
- No Fixed Limit on Submissions: WhatsApp typically does not impose a strict limit on the number of templates you can submit for approval. You can create and submit as many templates as needed for your business, provided they meet WhatsApp’s guidelines.
- Approval Process: Each template submission is reviewed by WhatsApp, which can take 24-48 hours. Submitting too many templates at once may lead to delays in approval, but it won’t prevent you from submitting more.
- Best Practice: To avoid overwhelming the approval process, submit templates in batches (e.g., 5-10 at a time) and ensure they follow WhatsApp’s formatting and category guidelines to minimize rejections.
How to Submit Template Messages on SMSGatewayCenter #
Access the Template Messages Section #
- Log in to your SMSGatewayCenter account at https://unify.smsgateway.center/.
- Navigate to the WhatsApp Business API section, then go to the Template Messages tab.
Create and Submit Templates #
- Click Add New Template.
- Fill in the details: template name, category (e.g., Marketing, Utility), language, and message body.
- Submit the template for WhatsApp approval through SMSGatewayCenter.
Monitor Your Submissions #
- Check the status of your templates (e.g., Pending, Approved, Rejected) in the Template Messages section.
- If a template is rejected, review WhatsApp’s feedback, make necessary adjustments, and resubmit.
Tips to Manage Template Submissions Effectively #
- Organize Templates: Use descriptive names for templates (e.g., “order_update_en”) to keep track of multiple submissions.
- Ensure Compliance: Follow WhatsApp’s formatting rules (e.g., text-based, under 1024 characters) to increase approval chances.
- Avoid Duplicates: WhatsApp may reject duplicate templates, so ensure each submission is unique or serves a distinct purpose.
- Check Messaging Limits: While there’s no cap on submissions, be mindful of WhatsApp’s 24-hour messaging limits (e.g., 1K, 10K, or 100K contacts depending on your account tier) when sending messages using approved templates.
If you’re submitting a large number of templates and face issues, it might be due to WhatsApp’s review capacity or account-specific restrictions rather than a hard limit. For personalized guidance on managing template submissions, contact our support team.