How can I use SMS and WhatsApp to recover abandoned carts?

Set up an automation to trigger a message when a customer abandons their cart. For SMS, send a concise reminder like, “Forgot something? Your cart is waiting!” For WhatsApp, you can include the product image, a discount code, and a link to complete the purchase. A typical flow might include a first message after 15 minutes, followed by a second reminder after 24 hours if the cart remains abandoned.