Sending SMS to Contacts, Leads & Organizations Directly from Vtiger CRM
How sales and support teams send SMS to Contacts, Leads, and Organizations directly from Vtiger CRM, using SMSGatewayCenter as their listed SMS provider.
Vtiger CRM lists SMSGatewayCenter as one of its supported SMS providers, letting sales and support teams send SMS to Contacts, Leads, and Organizations without leaving the CRM. For teams already living inside Vtiger, that removes a separate step, and a separate tool, from every SMS follow-up.
The Solution
SMSGatewayCenter as a Listed SMS Provider Inside Vtiger
Vtiger + SMS Gateway Center
From the Contacts, Leads, or Organizations list view in Vtiger, a user hovers over a record, clicks the SMS icon, selects a phone number and a pre-created SMS template, and sends, with SMSGatewayCenter handling delivery. See our Vtiger integration page for setup details, and Vtiger's own help documentation for the exact in-app steps.
How It Fits Into a Sales Workflow
Send from any list view
SMS can be sent to a Contact, Lead, or Organization record without switching tools mid-workflow.
Template-based sending
Templates are created once in SMSGatewayCenter and mapped into Vtiger by Template ID, keeping content consistent.
Conversation history in Vtiger
Sent messages appear under Vtiger's Conversation, SMS Messages, alongside other customer interaction history.
About These Clients
These clients are sales and support teams using Vtiger CRM, sending SMS to Contacts, Leads, and Organizations directly from the CRM with SMSGatewayCenter as the SMS provider.
Running your sales team on Vtiger CRM?
See how to connect Vtiger to SMSGatewayCenter for DLT-compliant SMS delivery in India.
Frequently Asked Questions
SMSGatewayCenter is a listed SMS provider inside Vtiger CRM. From the Contacts, Leads, or Organizations list view, a user selects a phone number and a pre-created SMS template, then sends the message directly from Vtiger, without leaving the CRM.
Yes. An SMS template is first created in SMSGatewayCenter, and the same Template ID and content are then set up as a template inside Vtiger, so the two stay in sync when sending.
Sent SMS messages are visible under Main Menu, Essentials, Conversation, SMS Messages inside Vtiger CRM, so sales and support teams can see message history alongside other customer conversations.
