To use the WhatsApp Business API, businesses need to meet certain eligibility requirements. These requirements are designed to ensure that the API is used by legitimate businesses that are committed to providing high-quality customer experiences.
Here are the main eligibility requirements:
- Business verification: Businesses need to provide proof of identity and ownership to use the WhatsApp Business API. This includes providing a business registration certificate and other relevant documents.
- Use case review: Businesses need to provide detailed information about their intended use of the WhatsApp Business API. WhatsApp will review the use case to ensure that it complies with WhatsApp policies and is aligned with the intended purpose of the API.
- Messaging volume: Businesses need to commit to a minimum messaging volume to use the WhatsApp Business API. This volume varies depending on the business’s size and messaging needs.
- Technical expertise: Businesses need to have technical expertise to integrate the WhatsApp Business API with their existing communication systems. This may require working with a WhatsApp Business Solution Provider (BSP) to set up and manage the API.
By meeting these eligibility requirements, businesses can access the powerful features of the WhatsApp Business API and enhance their communication with customers.