See Every Device at a Glance
In today’s fast-paced business environment, you likely access your messaging platform from multiple devices throughout the day. Your office computer for managing campaigns, your mobile phone for checking delivery reports on the go, your tablet for reviewing analytics, and maybe even a shared computer during client meetings.
The Connected Devices page shows you exactly where and when your account is being accessed. Each device displays:
- Device Type: Clear identification of whether it’s a desktop computer, iOS device, or Android phone
- Location: Geographic location based on where the device is accessing from
- Last Activity: Real-time status showing if the device is active right now or when it was last used
- Browser & Operating System: Detailed device information for easy identification
- Login Method: Whether the session started from the web interface or API access
This comprehensive view eliminates guesswork. You’ll immediately recognize all your legitimate devices and can quickly spot anything unfamiliar.
Protect Your Account from Unauthorized Access
One of the most valuable security features is the ability to instantly logout any suspicious or unwanted device session. Here are real-world scenarios where this capability protects you:
Scenario 1: Forgotten Public Computer Logins You’re at a client’s office and use their computer to quickly check your campaign statistics. After the meeting, you realize you forgot to logout. Instead of worrying or changing your password, simply open Connected Devices from your mobile phone and logout that specific session with one click.
Scenario 2: Lost or Stolen Devices If you lose your phone or tablet, the first thing you’ll want to do is secure your account. Connected Devices lets you immediately logout that device without affecting your other active sessions, ensuring your account remains protected even if the device falls into the wrong hands.
Scenario 3: Suspicious Activity Detection You notice an active session from a location you haven’t visited. Instead of panicking or waiting to contact support, you can immediately investigate and logout that session. The detailed device information helps you determine if it’s legitimate (like a team member accessing from a different location) or suspicious.
Scenario 4: Employee Transitions When a team member leaves your organization or you revoke their access, you can instantly logout all their devices. This is especially useful when you’ve shared login credentials or provided temporary access that needs to be revoked.
Secure Your Account in Seconds
The “Logout All Other Devices” feature is your one-click security reset button. Here’s when it’s particularly useful:
After Suspecting a Security Breach If you suspect your account may have been compromised, logout all other devices instantly. This immediately terminates all sessions except your current one, giving you a clean slate while you investigate further.
When Changing Passwords While changing your password is important, you want to ensure old sessions don’t remain active. Logout all other devices after changing your password to ensure only your current device has access.
Starting Fresh Sometimes you simply want to clear all device sessions and start with a clean security state. One click logs out everything except your current device, giving you complete control over who has access.
Device Management If you’ve accumulated many old sessions over time—devices you no longer use or have upgraded—logout all other devices helps you maintain a clean session list showing only your currently active devices.
Work Seamlessly Across Multiple Devices
Modern businesses require flexibility. You might start a campaign on your desktop computer, monitor delivery rates from your mobile phone while traveling, and review detailed analytics on your tablet in the evening. The Connected Devices feature supports this multi-device workflow.
The interface clearly highlights your current device with a “This device” badge, so you always know which session you’re actively using. Real-time activity updates show you exactly which device is being used at any moment, helping you manage your workflow efficiently.
Save Time and Reduce Stress
Before the Connected Devices feature, managing device security often meant:
- Remembering to manually logout from every device (and hoping you didn’t miss any)
- Changing passwords when you couldn’t remember if you’d logged out
- Contacting support to help manage device access
- Worrying about account security when using shared or public computers
Now, you have instant control. No waiting for password resets, no support tickets, no uncertainty. The ability to see and manage all devices in one place saves you time and gives you peace of mind.
Perfect for Team Accounts
If multiple team members access your messaging account, Connected Devices becomes essential for account management. You can:
- Monitor which team members are currently active
- See which devices and locations are being used
- Quickly logout devices when team members change
- Ensure only authorized devices remain active
- Review login history through device activity timestamps
This visibility is particularly valuable for businesses where account access is shared but security must be maintained. You get the flexibility of multi-user access with the security of complete oversight.
Mobile App Integration
For users of our mobile applications, Connected Devices includes intelligent synchronization. When you logout a device from the web interface, the corresponding mobile app sessions automatically receive notifications and terminate. This cross-platform integration ensures your security actions are immediately effective across all access methods.
Privacy and Peace of Mind
Knowing exactly where and when your account is accessed provides invaluable peace of mind. Whether you’re managing critical business communications or handling sensitive customer messaging campaigns, the ability to verify and control device access gives you confidence in your account security.
The feature automatically cleans up expired sessions, so your device list stays current and relevant. You’re always looking at active, meaningful sessions rather than cluttered information about long-inactive devices.
Best Practices for Using Connected Devices
To get the most from this feature, consider these practices:
Regular Reviews: Periodically check your Connected Devices page to ensure all sessions are legitimate. This takes just seconds and helps maintain account security.
Clean Up After Travel: After business trips or using public computers, review and logout any sessions you no longer need.
Team Coordination: If multiple people access your account, establish guidelines about device management and regular session reviews.
Immediate Action: Don’t hesitate to logout suspicious sessions. It’s better to logout a legitimate session (which can be easily restored) than to leave a compromised session active.
After Device Upgrades: When you upgrade to a new phone or computer, logout your old devices from Connected Devices to maintain a clean session list.
A Feature That Grows With Your Business
As your messaging volume grows and your business scales, account security becomes increasingly critical. The Connected Devices feature scales with you, providing enterprise-grade security management capabilities that keep pace with your needs.
Whether you’re a small business owner managing your own campaigns or part of a larger organization with multiple team members, Connected Devices gives you the tools to maintain complete control over account access.
The Connected Devices feature puts you in complete control of your account security. No more guessing, no more uncertainty, no more waiting for support. With complete visibility into all active sessions and instant logout capabilities, you have everything you need to protect your SMS and WhatsApp messaging account across all your devices.
Take a moment to check your Connected Devices page today-you might discover sessions you’d forgotten about, or simply enjoy the peace of mind that comes with knowing exactly who has access to your account.
Your account security, your control, your peace of mind.
Read more about Connected Devices in the Knowledge Base
