You can provide instant support by enabling two-way chats, automating responses with chatbots, and sending quick replies or call-to-action buttons. Customers can ask questions, and your team or chatbot can respond in real-time, improving satisfaction and reducing response times.
How can I use WhatsApp Business API for customer support?
Updated on 13/05/2025
< 1 min read
Updated on 13/05/2025