Agents Chat enables multiple agents to handle conversations concurrently using one WhatsApp Business API number. Each agent can access a shared inbox in the SMSGatewayCenter dashboard, view real-time updates, and respond to customer messages, ensuring seamless collaboration and faster response times.
How does Agents Chat support multiple agents on a single WhatsApp number?
Updated on 13/05/2025
< 1 min read
Updated on 13/05/2025