Agents Chat
Agents Chat
Shared Inbox - Agents Chat
- How do I set up agent settings to manage messages and alerts for my team using SMSGatewayCenter’s Agents Chat feature?
- Can I track the performance of my agents using Agents Chat?
- How can I ensure my agents provide consistent support?
- What types of customer interactions can I handle with Agents Chat?
- How can I manage multiple customer conversations effectively with Agents Chat?
- Can I use chatbots alongside live agents in Agents Chat?
- Does Agents Chat support rich media in conversations?
- Can agents add tags, attributes, or notes to customer conversations?
- What happens if all my agents are busy or unavailable?
- How does Agents Chat support multiple agents on a single WhatsApp number?
- Who can use the Agents Chat feature?
- How do I set up Agents Chat for my WhatsApp Business API account?
- What is the Agents Chat feature for WhatsApp Business API on SMSGatewayCenter?