What is RCS Capability Check and how do I use it?

RCS Capability Check tells you which mobile numbers on your list can receive RCS messages before you launch a campaign. This reduces wasted sends, helps you target better, and shows you where to plan another channel such as SMS or WhatsApp.

How to run a check #

1. Go to RCS > RCS Capability Check History and click Upload File.
2. Select the Bot to check against. Only bots eligible for your account are listed.
3. Either upload a CSV or TXT file with one number per line, or type up to 100 numbers separated by commas or new lines (6 to 15 digits each). Use one method per submission, not both.
4. Optionally add a comment, then click Upload & Submit.
5. Note the transaction ID shown in the confirmation.

Viewing results #

The history page lists each request with its transaction ID, bot, file name, total numbers, status, timestamp and comments. You can filter, export, and download the result files.

Not available? #

• If you see “Feature Not Enabled”, bulk capability check is not active on your account. Contact your sales representative to have it enabled.
• Capability check uploads are not available on RCS Sandbox Accounts.