Yes, OTP (One-Time Password) delivery uses a dedicated Transactional route, not Promotional. Transactional SMS, including OTPs, are sent via high-priority channels for instant delivery, available 24/7, and exempt from DND restrictions (e.g., “Your OTP is 123456 -SMSGAT”). Promotional SMS, restricted to 9 AM – 9 PM and blocked for DND numbers, aren’t suitable for OTPs due to delays and compliance rules. SMSGatewayCenter ensures your OTPs reach fast via our Transactional SMS gateway.
Does the OTP route vary between Transactional and Promotional SMS?
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Updated on 26/02/2025