SMS Gateway Provider in India

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  • SMS Gateway
  • Company
    • About us
    • Why us
    • Careers
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    • Clients
    • Payments
  • Solutions
    • Bulk SMS
      • Transactional SMS
      • OTP SMS
      • Integrated OTP SMS
      • Promotional SMS
      • Service Explicit SMS
      • Service Implicit SMS
    • WhatsApp Messaging
      • WhatsApp Business API
      • WhatsApp Business Solutions
      • WhatsApp Workflow Automation
      • WhatsApp Flows
      • WABA Agents Chat
      • WABA Use Cases
    • OBD Voice Call
      • OBD Voice Call
      • Bulk Voice Call
      • Text to Speech OBD
    • 2 Way SMS
      • Long code
      • Quiz SMS
    • Miss Call
      • Miss Call
      • 2FA via Miss Call
    • RCS Messaging
    • Google Messages
  • Use Cases
    • SMS & WhatsApp for Advertising
    • SMS & WhatsApp for Airlines and Aviation
    • SMS & WhatsApp for Automobile
    • SMS & WhatsApp for Banks
    • SMS & WhatsApp for Colleges
    • SMS & WhatsApp for Construction
    • SMS & WhatsApp for Consumer Durable
    • SMS & WhatsApp for Courier and Logistics
    • SMS & WhatsApp for E-Commerce
    • SMS & WhatsApp for Education
    • SMS & WhatsApp for Election Campaigns
    • SMS & WhatsApp for FMCG
    • SMS & WhatsApp for Gyms
    • SMS & WhatsApp for Hospitals
    • SMS & WhatsApp for Hotels and Restaurants
    • SMS & WhatsApp for Insurance
    • SMS & WhatsApp for IT & Software
    • SMS & WhatsApp for Jewelers
    • SMS & WhatsApp for Media and Entertainment
    • SMS & WhatsApp for Real Estate
    • SMS & WhatsApp for Recruitment Agencies
    • SMS & WhatsApp for Restaurants
    • SMS & WhatsApp for Retail
    • SMS & WhatsApp for Schools
    • SMS & WhatsApp for Share Market
    • SMS & WhatsApp for Startups
    • SMS & WhatsApp for Stock Broking
    • SMS & WhatsApp for Tax Consultants
    • SMS & WhatsApp for Training & Coaching Institutes
    • SMS & WhatsApp for Travel & Tourism
    • SMS & WhatsApp for Tutors
    • SMS & WhatsApp for Web CRM
  • Pricing
    • Bulk SMS
      • Transactional SMS Pricing
      • OTP SMS Pricing
      • Promotional SMS Pricing
      • International SMS Pricing
    • WhatsApp Pricing
    • OBD Voice Pricing
    • 2 Way SMS
      • Dedicated Longcode
      • Shared Longcode
    • Miss Call Pricing
  • Resources
    • Developers API
    • Integrations
    • DLT Registration Guide
    • Service Explicit vs Implicit
    • Why Mobile Strategy
    • SMS Software
    • Demo
    • WhatsApp Add-ons
      • WooCommerce WhatsApp Add-on
      • Google Sheet WhatsApp Add-on
    • SMS Add-ons
      • WooCommerce SMS Alert Plugin
      • Magento 2 SMS Notification Plugin
    • Generate
      • Generate SMS Link & QR Code
      • Generate WhatsApp Link & QR Code
    • Site Updates
    • All India SMS & WhatsApp Services
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      • Customizable Solutions
      • Robust Platform
      • Wide Reach
    • Regulations & Security
      • Data Security
      • Sender ID Compliance
      • Consumer Protection
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Bulk SMS

238
  • What Are Service Explicit SMS and Service Implicit SMS?
  • Why do I get a DND error when sending Transactional or OTP messages?
  • Why should businesses choose SMSGatewayCenter for SMS services?
  • What are the benefits of using an SMS Gateway for bulk messaging?
  • What does Promotional SMS mean?
  • What is meant by Transactional SMS?
  • How do International Long Distance Operator (ILDO) routes work for SMS to India?
  • Blocked Numbers
    • What is the Blocked Numbers Feature?
    • How to Add Blocked Numbers: Complete Step-by-Step Guide
    • How to Update Blocked Numbers: Complete Editing Guide
    • How to Search and Filter Blocked Numbers: Complete Guide
    • How to Delete Blocked Numbers: Complete Deletion Guide
    • Best Practices for Blocked Numbers: Complete Guide
  • DLT
    • How to Link SMSGatewayCenter as Telemarketer in Jio True Connect
    • What should I do if my DLT template isn’t approved?
    • How long does DLT Sender ID approval take?
    • Can I use the same PE ID across multiple DLT portals?
    • What happens if I don’t register my PE for DLT SMS?
    • Why is it important to link headers to templates in DLT SMS?
    • What details are required when registering as a PE on DLT portals?
    • How do I register a message template for DLT SMS compliance?
    • What steps are needed to add a Sender ID/Header on a DLT portal?
    • How do I begin registering as a Principal Entity (PE) for DLT SMS?
    • Can I test DLT SMS compliance in the Sandbox Account?
    • How does Service Implicit SMS differ from Transactional SMS?
    • What is DLT SMS, and why is it required in India?
    • Can Service Explicit SMS be used for marketing?
    • PE-TM Chain
      • Adding a Telemarketer in Tata DLT for PE-TM Binding Chain: A Step-by-Step Guide
      • Adding a Telemarketer in SmartPing DLT for PE-TM Binding Chain: A Step-by-Step Guide
      • Adding a Telemarketer in VilPower (Vi) DLT for PE-TM Binding Chain: A Step-by-Step Guide
      • Adding a Telemarketer in Jio DLT for PE-TM Binding Chain: A Step-by-Step Guide
      • Adding a Telemarketer in Airtel DLT for PE-TM Binding Chain: A Step-by-Step Guide
      • Adding a Telemarketer in BSNL DLT for PE-TM Binding Chain: A Step-by-Step Guide
  • General
    • What is Unicode, and Which Characters Are Considered Unicode in SMS?
    • What statuses might I see for scheduled messages?
    • Can I edit the message content of a scheduled SMS?
    • Why would I save scheduled messages as a CSV file?
    • How do I cancel a scheduled message?
    • What details can I see by clicking “More” on a scheduled message?
    • How do I update a scheduled message’s timestamp?
    • How can I delete or filter scheduled messages?
    • How do I refresh or export my scheduled messages list?
    • What information does the scheduled messages table display?
    • What can I do in the “Manage Schedule Messages” section?
    • What defines a Flash Message, and how does it differ from standard SMS?
    • What sets Transactional Messaging apart from Promotional Messaging?
    • Does the OTP route vary between Transactional and Promotional SMS?
    • How do Push SMS and Pull SMS differ?
  • Integrated OTP SMS
    • Under Which Category Should I Register My OTP Templates on the DLT Portal?
    • What’s the Difference Between OTP SMS and Integrated OTP SMS on SMS Gateway Center?
    • How Can I Resend an OTP if Users Don’t Receive It After the First Few Attempts?
    • Can I Use Integrated OTP SMS in Mobile Applications?
    • Where Can I Find and Download Integrated OTP SMS Logs on SMS Gateway Center?
    • What are the Maximum and Minimum OTP Expiry Times on SMS Gateway Center?
    • What is Integrated OTP SMS, and How Does It Work?
  • Message Templates
    • Do Message Templates expire?
    • Can I send regional language SMS using DLT Templates?
    • Are there penalties for non-DLT compliant messages?
    • How long does it take for a DLT Template to get approved?
    • What happens if I send SMS without a DLT-approved template?
    • Do I need separate templates for SMS and WhatsApp?
    • What is the difference between Template Identifier and Template ID?
    • How do I export all my templates?
    • How do I enable or disable a template?
    • Can I edit an approved DLT Template?
    • What file formats are supported for importing templates?
    • How many characters are allowed in a Message Template?
    • Why was my DLT Template Rejected?
    • Can I use one template across multiple Sender IDs?
    • What is a DLT Template ID?
    • How do I add variables in my SMS Template?
    • What is the difference between Promotional, Transactional, and Service SMS Templates?
    • What details are required to register a Message Template on DLT?
    • Why are Message Templates mandatory in India?
    • What are SMS Message Templates?
  • Recurring SMS
    • How secure is Recurring SMS? Who can access my campaigns?
    • How do I permanently delete a recurring campaign?
    • Can I modify a campaign that’s already running?
    • My recurring campaign failed. How do I fix it?
    • How do I read and understand execution reports?
    • What happens if the same number exists in multiple groups?
    • How do I create and manage groups for recurring SMS?
    • How do I personalize messages with contact names?
    • What’s the difference between Batch and Group sending?
    • How do I temporarily pause a recurring campaign?
    • How do I configure start and end dates for my recurring campaign?
    • How do I set up different frequency schedules?
    • What is Recurring SMS and how do I get started?
    • What are the best practices for running successful recurring campaigns?
  • Scheduled SMS
    • Can I search for a specific scheduled SMS message?
    • How do I export my scheduled SMS data for reporting?
    • What information can I view by clicking the “More” button?
    • How do I update or cancel a scheduled SMS message?
    • What details are shown in the scheduled messages table?
    • How can I manage scheduled SMS messages effectively?
    • What is the “Scheduled SMS” section on the SMS Gateway Center platform?
  • Send SMS
    • How to Send Personalized SMS Using the Custom File Upload Method in SMSGatewayCenter
    • How to Send SMS Using the File Upload Method (Mobile Nos with Messages) in SMSGatewayCenter
    • How to Send SMS Using the File Upload Method (Mobile Only) in SMSGatewayCenter
    • How to Send SMS Using the Group Send Method in SMSGatewayCenter
    • How to Configure SMS Settings for Campaigns on SMSGatewayCenter
    • How to Send SMS Using the Quick Send Method in SMSGatewayCenter
  • Sender ID
    • Sender ID Policies for SMSGatewayCenter
    • How does exporting sender ID data benefit my business?
    • What happens if I delete a sender ID by mistake?
    • Can I test sender IDs in the Sandbox Account before using them?
    • Why use multiple sender IDs in my SMS campaigns?
    • What steps should I follow to import sender names successfully?
    • What is the “Import Sender Names” feature, and how does it work?
    • How do I set a default sender ID for sending SMS?
    • How do I add a new sender ID to my account?
    • What actions can I perform on the Manage Sender ID table?
    • How can I view and manage my existing sender IDs?
    • What does the “Manage Sender ID” section do on unify.smsgateway.center?
  • SMS Reports
    • Delivery Report
      • What tabs are available in the SMS Delivery Report page?
      • What if no archived reports are found for the selected date range?
      • How do I download archived reports?
      • How do I search for archived reports?
      • What is the purpose of Download Archived Reports?
      • What is the difference between Transaction ID and Message ID?
      • What does the “Cause” column mean?
      • How can I check the delivery cost details?
      • How can I view the full message content in the table?
      • What details are shown in the SMS Delivery Report table?
      • Can I search by both mobile number and transaction ID?
      • What actions can I perform in Search Message Logs?
      • What fields are available in the Search Message Logs form?
      • How do I switch between current and archived reports?
      • What tabs are available in the SMS Delivery Report page?
      • What is the difference between SMS Delivery Report and SMS Delivery Summary?
      • What is the SMS Delivery Report?
    • Delivery Summary
      • Why would I need archived SMS delivery reports?
      • How can I download archived SMS delivery reports?
      • What happens if no archived records are found?
      • What details are shown in the Archived SMS Delivery Summary table?
      • What if I want to reset the search fields?
      • How do I search for Archived SMS Delivery Summaries?
      • What is the Archived SMS Delivery Summary?
      • What actions are available above the Delivery Summary table?
      • What does the “Refund” column represent in the Delivery Summary?
      • What does “Not Sent” mean in the Delivery Summary?
      • What does “Pending” mean in the Delivery Summary?
      • What details are shown in the Delivery Summary table?
      • What are the grouping options in the Search Delivery Summary?
      • What fields are available in the Search Delivery Summary form?
      • What is the “Search Delivery Summary” form used for?
      • What is the difference between SMS Delivery Summary and Archived Delivery Summary?
      • What is an SMS Delivery Summary?
    • Uploaded Files
      • What actions can I perform on uploaded files?
      • How do I download an uploaded file?
      • What information is shown in the Manage Uploaded Files table?
      • What happens if no uploaded files are found?
      • How do I reset the search fields?
      • How do I search for uploaded files?
      • What fields are available in the Search Uploaded Files form?
      • What are the main features of the Uploaded Files section?
      • What is the “Uploaded Files” section used for?
  • SMPP
    • Can I use SMPP with third-party tools like vTiger?
    • Why do I get a “Connection Timed Out” error with SMPP?
    • What’s the throughput limit for SMPP connections?
    • How do I whitelist my IP for SMPP connectivity?
    • Can I use SMPP for two-way messaging?
    • What should I do if SMPP messages aren’t delivering?
    • How do I receive delivery reports via SMPP?
    • How do I send SMS after binding to SMPP?
    • Why can’t I bind to the SMPP server?
    • How do I troubleshoot SMPP connectivity with Telnet?
    • What are the binding options for SMPP connectivity?
    • How do I connect to SMSGatewayCenter’s SMPP server?
    • What is SMPP connectivity at SMSGatewayCenter?
  • Split SMS Campaigns
    • What is the “Identifier” column in the Split Campaign SMS table?
    • Can I edit the schedule time of a split campaign after creating it?
    • What happens if I delete a split campaign?
    • Can I export my split campaigns list?
    • What information is displayed in the Split Campaign SMS table?
    • How do I access the Split Campaign SMS section?
    • What is the Split Campaign SMS feature in SMS Gateway Center?
  • Two-way SMS
    • Are There any Additional Costs or Overage Fees for Exceeding SMS Limits in Dedicated Long Code?
    • What are the key Features Included in Each Dedicated Long Code Plan?
    • How do the Incoming SMS Rental Prices Vary Across Different VMN Types?
    • How do Long Codes and Short Codes compare?
    • What’s the distinction between Dedicated and Shared Long Codes?
  • Errors & Error Codes
    • What does CTA Mismatch mean?
    • What does BLOCKED_TEMPLATE (Template blocked by operator) mean?
    • What does NUMERIC_SENDER (Promo Numeric SenderId) mean?
    • What does SERVICE_EXPLICIT (Service Explicit Failed) mean?
    • What does BILLING_ISSUE (Billing Not Set) mean?
    • What does CONSENT_FAILED (Consent fail by DLT) mean?
    • What does Expired (Expired Message) mean?
    • What does GOV_Header (Invalid account type) mean?
    • What does BLOCKED_SENDER_ID (Blocked Sender) mean?
    • What does DND_PREFERENCE_NUMBER mean?
    • What does Not_Supported_Facility (Support Unavailable or Roaming Unsupported) mean?
    • What does SENDERID_MISMATCH (SenderId Mismatch with template) mean?
    • What does TEMPLATEID_NOT_FOUND (Template Id not found) mean?
    • What does INVALID_FORMAT (Invalid Format) mean?
    • What does DLT_REJECT (Invalid PEID) mean?
    • What does BALANCE_ERROR (Balance Over) mean?
    • What does DLT_REJECTED mean?
    • What does INVALID_MSG_LENGTH (Invalid Message Length) mean?
    • What does NO_ROUTE (Route is not defined) mean?
    • What does CANCEL_UUID (Canceled For Delivery) mean?
    • What does FORMAT_ISSUE (Format Issue in MSISDN/Subscriber/Address) mean?
    • What does OPERATOR_TEMP_ISSUE (Far End Operator Issue) mean?
    • What does Bad Network (Network Fluctuation) mean?
    • What does REPORT_TIMEOUT (Report Wait Time Exceeded) mean?
    • What does BLACK_LISTED (Black Listed) mean?
    • What does IN_RETRY (Retry attempted) mean?
    • What does OTHER_SYS_FAIL (Report Pending From Operator/Multipart) mean?
    • What does INVALID_GROUP (Invalid Group Name) mean?
    • What does NO_MATCH (Non Optin Number) mean?
    • What does OPERATOR_DOWN (Operator Unreachable) mean?
    • What does DEFERRED (No Ack From SMSC) mean?
    • What does ABSENT_SUB (Absent Subscriber / Unreachable) mean?
    • What does SYSTEM_FAIL (System Failure) mean?
    • What does DUPLICATE_FAIL (Duplicate Fail) mean?
    • What does OTHER (Other) mean?
    • What does TEMPLATE_CHECK_FAILED (Template Mismatch) mean?
    • What does BLOCKED_SENDERID mean?
    • What does INVALID_SENDERID (Invalid SenderId) mean?
    • What does SPAM_FAIL (Spam Detected) mean?
    • What does WORKING_HOURS_FAIL (Outside Working Hours) mean?
    • What does INBOX_FULL (Inbox Full) mean?
    • What does PENDING_REPORT (Submitted to Operator) mean?
    • What does UNKNOWN_ERROR (Unknown Error / Other) mean?
    • What does PROMO_FAIL (Regulatory Fail) mean?
    • What does BLOCK_NUMBER (Blocked) mean?
    • What does NETWORK_ERROR (Real-Time Network Error) mean?
    • What does INVALID_SUB (Invalid User) mean?
    • What does UNKNOWN_SUB (Unknown User) mean?
    • What does CALL_BARRED (Barred) mean?
    • What does SPAM_FAIL or Blocked (Spam) mean?
    • What does NCPR_FAIL or DND failure mean?
    • What does NOTSENT mean?
    • What does FAILED mean?
    • What does SUBMITTED or Pending mean?
    • What does DELIVERED mean?
    • What is NCPR_FAIL?

WhatsApp Business API

143
  • How to Add WhatsApp Contacts to Groups Directly from Inbox
  • What are the different message types available on the SMSGatewayCenter UI for WhatsApp Business API, and how can I send them?
  • How do I understand and use the MO response format when setting up a webhook for WhatsApp Business API with SMSGatewayCenter?
  • How do I set up and use the WhatsApp Message Sequencer to send messages in a specific order with SMSGatewayCenter?
  • How do I get opt-in consent from customers and manage them for WhatsApp messaging using SMSGatewayCenter?
  • How do I set up a WhatsApp retargeting campaign using the Retarget Users feature on SMSGatewayCenter?
  • Does SMSGatewayCenter support WhatsApp for specific industries?
  • Can I send low balance alerts via WhatsApp Business API?
  • How can WhatsApp Business API help with transactional updates?
  • Can I use WhatsApp Business API for marketing campaigns?
  • How can I use WhatsApp Business API for customer support?
  • What are the benefits of using WhatsApp Business API with SMSGatewayCenter?
  • Can I broadcast messages to multiple customers at once?
  • How can I track the performance of my WhatsApp messages?
  • Can I integrate WhatsApp Business API with my existing systems?
  • What should I do if my WhatsApp Business API account gets banned?
  • Does SMSGatewayCenter support two-way communication on WhatsApp?
  • How can I avoid getting banned from WhatsApp Business API?
  • What is the 24-hour Customer Care Window, and how does it work?
  • How do I create and use message templates for WhatsApp?
  • Can I send rich media like images or PDFs through WhatsApp?
  • Does SMSGatewayCenter support WhatsApp chatbots?
  • Can I send messages in multiple languages?
  • Can I send personalized messages to my customers?
  • Can I automate messages with the WhatsApp Business API?
  • What types of messages can I send using the WhatsApp Business API?
  • Do I need a verified business profile to use the WhatsApp Business API?
  • What’s the difference between the WhatsApp Business API and the WhatsApp Business App?
  • How do I sign up for WhatsApp Business API with SMSGatewayCenter?
  • What is the WhatsApp Business API, and how does SMSGatewayCenter support it?
  • Agents Chat
    • How do I set up agent settings to manage messages and alerts for my team using SMSGatewayCenter’s Agents Chat feature?
    • Can I track the performance of my agents using Agents Chat?
    • How can I ensure my agents provide consistent support?
    • What types of customer interactions can I handle with Agents Chat?
    • How can I manage multiple customer conversations effectively with Agents Chat?
    • Can I use chatbots alongside live agents in Agents Chat?
    • Does Agents Chat support rich media in conversations?
    • Can agents add tags, attributes, or notes to customer conversations?
    • What happens if all my agents are busy or unavailable?
    • How does Agents Chat support multiple agents on a single WhatsApp number?
    • Who can use the Agents Chat feature?
    • How do I set up Agents Chat for my WhatsApp Business API account?
    • What is the Agents Chat feature for WhatsApp Business API on SMSGatewayCenter?
  • Default Response
    • What is WhatsApp Default Response Configuration and Why is it Mandatory?
    • How to Set Up WhatsApp Default Response Configuration
    • WhatsApp Default Response Message Types: Complete Guide
    • Configuring Default Response Webhooks in WhatsApp Business API
    • Managing WhatsApp Default Response Configurations
    • Troubleshooting WhatsApp Default Response Issues
    • Best Practices for WhatsApp Default Response Configuration
    • Understanding WABA Number Selection for Default Responses
  • Marketing Messages Lite API
    • Is there a limit on how many times I can check eligibility?
    • What are the benefits of MM Lite API?
    • Why am I getting “Restricted for sandbox users” error?
    • Can I opt out of MM Lite API prompts?
    • What happens after I apply for MM Lite API?
    • How do I apply for MM Lite API?
    • Why don’t I see the MM Lite API button on my templates page?
    • How do I check if my WABA account is eligible for MM Lite API?
    • What is Marketing Messages Lite API?
  • Media Library
    • WhatsApp Media Library Overview: Structure, Permissions & Daily Use
    • Uploading Media Assets to WhatsApp Business API (Step-by-Step)
    • Managing & Deleting Media: Searches, Filters, and Clean-Up Workflow
    • Best Practices for WhatsApp Media Identifiers, Descriptions & Multi-Account Setups
  • Template Messages
    • Is it possible to include a document, image, or video in a WhatsApp template message using SMSGatewayCenter, and if so, how?
    • What steps can I take to prevent WhatsApp template message rejection when submitting through SMSGatewayCenter?
    • How long does it take for a WhatsApp Template to be Approved?
    • How can I Obtain Opt-in for WhatsApp Messaging?
    • How do I add interactive buttons to WhatsApp template messages on SMSGatewayCenter, and what types of buttons are available?
    • How do I use a WhatsApp template message to trigger a chatbot on SMSGatewayCenter, and what are the steps involved?
    • What is a WhatsApp carousel template, and how do I create one with SMSGatewayCenter for my business?
    • What are the Guidelines for Creating WhatsApp Template Messages
    • What are the category guidelines for WhatsApp template messages?
    • What is the Difference Between Template Messages and Session Messages on WhatsApp
    • What are Limited-Time Offer Templates for WhatsApp, and how can i Use?
    • What Actions Can I Perform on the Template Messages Page in SMSGatewayCenter for WhatsApp Business API?
    • What is the maximum number of WhatsApp Template Message submissions allowed?
    • What formatting rules should I follow when creating WhatsApp template messages?
    • Which languages can I use to create WhatsApp template messages with SMSGatewayCenter, and how do I ensure compatibility?
    • What are WhatsApp template messages, and how can I leverage them for my business using SMSGatewayCenter?
  • WhatsApp Flows
    • What is the difference between Draft, Active, and Inactive status?
    • Is WhatsApp Flow the same as Workflow Builder?
    • What can I use WhatsApp Flows for?
    • Who can use WhatsApp Flows?
    • What is WhatsApp Flow?
  • Troubleshoot
    • Why are customers not responding to agent messages?
    • Why are my agents not receiving incoming messages?
    • Why am I seeing a “No data” message in my analytics?
    • Why aren’t my WhatsApp messages being delivered?
  • Workflow Builder
    • What are the best practices for building workflows?
    • How do I debug a workflow that behaves unexpectedly?
    • Can I use the same workflow for multiple WABAs or agents?
    • What is the difference between Auto Response and Template in Send WhatsApp?
    • How do I use the Data Profile Export?
    • Where can I see execution logs and execution count?
    • How do I add a new workflow from the Manage page?
    • What file format is used for Export/Import?
    • How do I create a workflow that waits for user reply?
    • What are the keyboard shortcuts for the canvas?
    • How do I reorder or delete nodes?
    • What is Variable state in Settings?
    • How do I use variables in the API Management (Query Params, Headers, Body)?
    • Can I use WhatsApp Flows and Workflow Builder together?
    • How do I use the Node Guide in the builder?
    • What is the Template Library and Create from Library?
    • How do I handle “Failed” and “Invalid” ports?
    • Why do messages not send from a workflow?
    • Why is my workflow not executing automatically?
    • Why are my templates not loading in the workflow?
    • What is the Modify Variable node?
    • How do I use the List node?
    • How do I use the Reply Buttons node?
    • What is the Media Carousel node?
    • How do I route support messages by keyword?
    • How do I create a customer onboarding sequence?
    • How do I create an OTP verification workflow?
    • What are the port colours and what do they mean?
    • Why does Delete on Manage not remove the row?
    • How does workflow status (Draft / Active / Inactive / Deleted) work?
    • What is WorkFlow Data (Variable / Data Profile data)?
    • What is User State and how do I use it?
    • Why is Save blocked even though my canvas looks complete?
    • How do I clone an existing workflow?
    • How do I export and import a workflow?
    • What is the Data Profile and where is it used?
    • How do I use the Test Journey widget?
    • How do Condition nodes work?
    • What is the Delay node and how do I configure it?
    • What is the Agent Transfer node?
    • How do I use the API Connect node?
    • What are System and Data Profile variables?
    • How do variables work in workflows?
    • What are Collect Input (Ask) nodes?
    • How do I use the Send WhatsApp node?
    • What is the Starting Node and can I delete it?
    • What node types are available?
    • What is Workflow Expiry and Message for expiry?
    • What are Reset, Cancel, and Clean localcache keywords?
    • What is Workflow Config and why is it required before save?
    • How do I connect nodes on the canvas?
    • How do I create my first workflow?
    • How do I access the Workflow Builder?
    • What is the Workflow Builder?

OBD Voice Call

18
  • How can I use SMSGatewayCenter to send multi-language voice messages through Bulk Voice Call and OBD services?
  • What steps should I take to ensure compliance with regulations when using SMSGatewayCenter’s Bulk Voice Call service for promotional messages?
  • What advantages does SMSGatewayCenter’s Bulk Voice Call and OBD services offer to businesses in India?
  • How can I use SMSGatewayCenter’s Voice Call API to automate Bulk Voice and OBD campaigns, and what are the key parameters?
  • How do I schedule and manage Bulk Voice Call campaigns using SMSGatewayCenter, and what features are available?
  • What are the different use cases for Bulk Voice Call and OBD services offered by SMSGatewayCenter, and how can they benefit my business?
  • How does SMSGatewayCenter’s Text-to-Speech (TTS) feature work with Bulk Voice Call and OBD services, and what are its benefits?
  • How does SMSGatewayCenter ensure that transactional voice messages via OBD are delivered reliably, even with DND restrictions?
  • How can I leverage Bulk Voice Call service to run promotional campaigns in India?
  • What are Bulk Voice Call and OBD services, and how does SMSGatewayCenter support them for businesses in India?
  • Voice Call OTP
    • Is the Voice OTP API secure?
    • How does the system handle failed deliveries?
    • How can I test the Voice OTP API?
    • Can I send Voice OTPs to multiple mobile numbers?
    • What audio clips are available for Voice OTPs?
    • What parameters are required to send a Voice OTP?
    • How does the Voice Call OTP PIN API work?
    • What is the Voice Call OTP PIN API?

Users

59
  • Why was Calculation Units Display feature introduced?
  • How does Calculation Units Display feature benefit my business?
  • Where can I see my wallet balance in calculation units?
  • Will the (Calculation Units Display) calculation account for different SMS types, like promotional or transactional messages?
  • How does the Calculation Units Display calculate my SMS units?
  • What does the Calculation Units Display feature do?
  • How Do I Check My Account Balance on SMSGatewayCenter?
  • What Types of Credits Does SMSGatewayCenter Offer?
  • What changes when I upgrade from Sandbox to a paid account?
  • Can I test DLT SMS compliance in the Sandbox Account?
  • Why test with a Sandbox Account before going live?
  • How do I verify SMS delivery in the Sandbox Account?
  • How do I send a test SMS from the Sandbox Account?
  • How can I add more mobile numbers to my Sandbox whitelist?
  • Are there restrictions when using the Sandbox Account?
  • What occurs after enabling my Sandbox Account?
  • What choices do I have when setting up the SMS Sandbox?
  • How do I activate my Sandbox Account on unify.smsgateway.center?
  • What is a Sandbox Account used for at SMSGatewayCenter?
  • Account
    • How can I Check My Rate Plan for SMS or WhatsApp Services on SMSGatewayCenter?
    • What is the DLT Principal Entity ID, and Who Needs to Provide it on SMSGatewayCenter?
    • What WhatsApp-Related Settings can I View in My SMSGatewayCenter Profile?
    • What SMS-Related Settings can I view in My SMSGatewayCenter Profile?
    • What does the Membership Information Section Show in My SMSGatewayCenter Profile?
    • How can I Update My Personal Information on SMSGatewayCenter?
    • How can I Upload a Profile Picture on SMSGatewayCenter, and What are the Requirements?
    • What Information is Displayed in the Profile Section on SMSGatewayCenter?
    • How can I Update My User Details in the Profile Section on SMSGatewayCenter?
    • Connected Devices
      • Managing and Securing Your Connected Devices: Step-by-Step Guide
      • Understanding Your Connected Devices: A Complete Guide to Device Information and Session Details
  • Rate Plan
    • What Should I Do If I Notice Changes in the Rates on SMSGatewayCenter’s Rate Plan?
    • Why do Rates Vary by Country and Message Type in the WhatsApp Rate Plan on SMSGatewayCenter?
    • What do MCC and MNC mean in the SMS Rate Plan on SMSGatewayCenter?
    • What are the Different WhatsApp Message Types in the Rate Plan on SMSGatewayCenter?
    • What is the Difference Between Rate Per Msg and Rate Per DLT Msg in the SMS Rate Plan on SMSGatewayCenter?
    • How Can I Check the WhatsApp Rate Plan on SMSGatewayCenter?
    • How can I Check the SMS Rate Plan on SMSGatewayCenter?
    • What Information is Available in the Rate Plan Section on SMSGatewayCenter?
  • API Key
    • Why Don’t I Need a Password When Using an API Key on SMSGatewayCenter?
    • What Happens If I Regenerate My API Key on SMSGatewayCenter?
    • What Security Best Practices Should I Follow When Using API Keys on SMSGatewayCenter?
    • How Do I View and Manage My API Keys on SMSGatewayCenter?
    • How Can I Regenerate an API Key on SMSGatewayCenter?
    • How Can I Generate an API Key on SMSGatewayCenter?
    • What Are API Keys, and How Are They Used on SMSGatewayCenter?
  • Credit History
    • How Can I Export My Credit History from SMSGatewayCenter, and What Format will it be in?
    • How Does the Calendar View Work in the Credit History Section of SMSGatewayCenter?
    • What Actions Can I Perform in the Table View of the Credit History Section in SMSGatewayCenter?
    • What Information is Displayed in the Table View of the Credit History Section in SMSGatewayCenter?
    • What is the Credit History Feature in SMSGatewayCenter’s SMPP Software, and Why Should I Use It?
  • Docs Manager
    • What Should I Do If I Can’t Upload a Document to the Docs Manager in SMSGatewayCenter?
    • How Can I Download a Document from the Docs Manager in SMSGatewayCenter?
    • What’s the Difference Between the Header Docs, Agreement Docs, and Miscellaneous Docs Tabs in SMSGatewayCenter’s Docs Manager?
    • What File Types and Sizes Are Supported for Document Uploads in the Docs Manager on SMSGatewayCenter?
    • How Can I Upload an Agreement or Miscellaneous Document Using the Docs Manager in SMSGatewayCenter?
    • How Can I Upload a Header Document Using the Docs Manager in SMSGatewayCenter?
    • What Information Is Displayed in the Header Docs Tab of the Docs Manager in SMSGatewayCenter?
    • How Do I Access the Docs Manager in SMSGatewayCenter’s SMPP Software?
    • What is the Docs Manager Feature in SMSGatewayCenter’s SMPP Software, and Why Should I Use it?

Resellers

79
  • Does SMSGatewayCenter Charge for Reseller Setup?
  • How do I send low balance alerts via WhatsApp Business API?
  • Can I include social site links in my email templates?
  • Can I disable WhatsApp low balance alerts after enabling them?
  • How do social site links in emails benefit my reseller business?
  • Can I add sender names for my users as a reseller?
  • How do I modify the status of my users’ sender names?
  • Is it possible to add DLT templates for my users?
  • Can I update the status of my users’ DLT templates?
  • Where can I check pricing adjustments for my users?
  • Can I bulk import sender names for multiple users at once?
  • What happens if I disable a user’s DLT template?
  • How do pricing adjustments affect my reseller profits?
  • How do I set my own OTP SMS template for downline users’ logins?
  • How can I showcase my third-party CRM integrations to users?
  • Can I offer my own pricing with custom OTP templates?
  • How do third-party integrations enhance my reseller business?
  • What is the Bulk SMS Reseller Program at SMSGatewayCenter?
  • How can I join the SMSGatewayCenter reseller program?
  • What features does the reseller program offer?
  • What are the benefits of becoming a bulk SMS reseller with SMSGatewayCenter?
  • How does SMSGatewayCenter support its resellers?
  • Who can become a reseller with SMSGatewayCenter?
  • What types of SMS services can I resell?
  • How secure is the reseller program for my clients’ data?
  • What tools help my customers manage SMS campaigns?
  • How does the reseller program compare to other SMS types?
  • What choices do I have when setting up the SMS Sandbox?
  • How do I activate my Sandbox Account on unify.smsgateway.center?
  • What is a Sandbox Account used for at SMSGatewayCenter?
  • Browser Extension Generator
    • Will the extension work with future SMS Gateway Center updates?
    • What if I lose my extension files?
    • Are there any additional costs for using the extension?
    • Do I need an SMS Gateway Center account to use the generator?
    • Can I add my own logo to the extension?
    • Can I customize the extension’s appearance?
    • Can I publish my extension to Firefox Add-ons?
    • Can I publish my extension to Chrome Web Store?
    • What’s the difference between Chrome and Firefox extensions?
    • I’m getting a “Rate limit exceeded” error.
    • The extension doesn’t work after installation.
    • My icons aren’t uploading properly.
    • The extension generation failed. What should I do?
    • How do I update the extension?
    • How do I install the generated extension?
    • Can I install the extension on multiple devices?
    • How secure is the extension?
    • Can I enable/disable WhatsApp functionality?
    • What features does the generated extension include?
    • What is a Gecko email and why is it required for Firefox?
    • What are the icon requirements?
    • What information do I need to provide?
    • Do I need technical knowledge to use the generator?
    • Which browsers are supported?
    • What is the Browser Extension Generator?
  • CMS
    • How do I add my own privacy, terms, and disclaimer content?
    • Can I customize the contact form page with my address and content?
  • Domain Setup
    • Will My Domain have SSL with SMSGatewayCenter, and is it Chargeable?
    • What Domain Should I Point to SMSGatewayCenter?
    • How Can I Point My Domain to SMSGatewayCenter?
  • Email Settings
    • Are there standard email templates for all alerts?
    • How do I benefit from SMTP connectivity as a reseller?
    • Can I use my own email to send messages as a reseller?
    • Can I customize the color theme of my email templates as a reseller?
    • Can I include social site links in my email templates?
    • What happens if I don’t customize email templates?
    • How do social site links in emails benefit my reseller business?
  • Sandbox Setup
    • How can a reseller set up the SMS Sandbox for new users?
    • How can a reseller manually add or whitelist additional mobile numbers for sandbox users?
    • How can a reseller allow specific DLT message templates for sandbox users?
    • What products can I enable sandbox for, and why?
    • Is it possible to enable sandbox for all products as a reseller?
    • Can I remove all whitelisted numbers from a sandbox user?
    • How do I view whitelisted mobile numbers for sandbox users?
    • What happens to my downline users if I disable the sandbox?
    • Can I set default credits or wallet amounts for sandbox users?
    • Is it possible to disable the sandbox feature for new signups?
  • Branding
    • Will the Postman collection reflect my brand as a reseller?
    • Can I customize the reseller panel for my brand?

API

20
  • How do I secure my API keys in a production environment?
  • What should I do if my API request times out?
  • Solving Common Verify OTP API Problems
  • Step-by-Step Guide to Using SMSGatewayCenter Verify OTP API
  • Troubleshooting Common OTP SMS API Issues
  • How to Integrate SMSGatewayCenter OTP SMS API
  • Developer API Types for Sending Messages via SMSGatewayCenter
  • How can I ensure my API Integration complies with DLT Regulations in India?
  • What are the Prerequisites for using the SMSGatewayCenter APIs?
  • How Do I Handle Bulk SMS Sending with the SMS API?
  • What programming languages can I use to Integrate SMSGatewayCenter APIs?
  • How do I debug if my API is not working?
  • How Can I Integrate the Voice Call API into My Application?
  • How Do I Send a “+” Sign in an SMS Using the API?
  • How Can I Integrate the WhatsApp Business API with SMSGatewayCenter?
  • How Can I Integrate the SMS API into My Application?
  • Why is my API key hidden, and how can I reveal it?
  • How do I regenerate an API key securely?
  • What should I do if my API key isn’t working?
  • How do I generate a new API key?

Reports

12
  • What management actions can I take on uploaded files in SMSGatewayCenter, and are there any limitations to these actions?
  • Why do I see ‘No records found’ in the Uploaded Files section on SMSGatewayCenter, and how can I resolve it?
  • What options are available for managing uploaded files on SMSGatewayCenter, and how can I use them?
  • What steps should I follow to search for uploaded files on SMSGatewayCenter, and what search criteria are available?
  • How does the Uploaded Files feature on SMSGatewayCenter help me send bulk SMS, and what does it include?
  • How do I receive delivery reports via SMPP?
  • What information is included in the Current Day’s Summary under the Delivery Report section?
  • What are Archived Reports?
  • How Can I Retrieve a Delivery Report for a Specific Phone Number?
  • What Do the Different Statuses in Delivery Reports Mean?
  • How Can I Export or Download Delivery Reports?
  • What is the difference between a Delivery Summary and a Delivery Report?

Security

19
  • How to Upgrade to TLS 1.3 for SMS Gateway Center API Integration
  • Can I Disable Message Encryption at Any Time?
  • Can I Use the Same API Key or Secret Token for Message Encryption?
  • What Security Measures Can I take to Protect My SMSGatewayCenter Account?
  • Login Trails
    • Why Is the Login Trails Feature Important?
    • What are the Security Best Practices for Using Login Trails?
    • How Can Login Trails Improve Security?
    • How Do I Interpret the Login Trails Table?
    • How Can I View the Login Trails?
    • What Information Does the Login Trails Table Display?
    • What is the Login Trails Feature?
  • Session Management
    • Best practices to avoid unexpected logouts
    • Can session timeout be disabled or set per user?
    • I was actively working – why was I still logged out?
    • What happens when my session expires?
    • What counts as activity that keeps my session alive?
    • Why is automatic logout required?
    • What is the difference between idle timeout and maximum session lifetime?
    • Why Does SMS Gateway Center Automatically Log Me Out?

Integrations

41
  • Contact Form Integration
    • Can I use Contact Form Integration with any website platform?
    • Is there a limit to how many form submissions I can handle?
    • Where can I get help if I encounter issues?
    • Can I use Contact Form Integration with multiple websites?
    • What happens if I exceed the rate limit for submissions?
    • Can I export or manage form submissions?
    • Does the embedded form work on mobile devices?
    • Can I receive email notifications for form submissions?
    • Can I customize the SMS or WhatsApp messages?
    • How secure is Contact Form Integration?
    • Why aren’t SMS or WhatsApp alerts being sent after form submission?
    • Why isn’t my embedded form displaying on my website?
    • How do I connect my custom form using the webhook?
    • How do I set up the embedded form on my website?
    • What data can I collect with Contact Form Integration?
    • How do I ensure TRAI and DLT compliance for SMS alerts?
    • Does Contact Form Integration support both SMS and WhatsApp alerts?
    • What’s the difference between the embedded form and webhook integration?
    • Do I need technical expertise to set up Contact Form Integration?
    • What is Contact Form Integration, and how does it benefit my business?
  • Shopify Messaging
    • Does SMSGatewayCenter support multi-agent inboxes for WhatsApp customer support?
    • Can I integrate SMSGatewayCenter’s Shopify messaging with other tools like Zapier?
    • Will I be charged for messages that aren’t delivered?
    • Are there additional costs for sending SMS or WhatsApp messages via Shopify?
    • What should I do if my messages aren’t being delivered?
    • Can I track the performance of my SMS and WhatsApp messages sent through Shopify?
    • How can I ensure my messages comply with DLT regulations in India?
    • Can customers reply to SMS or WhatsApp messages sent through Shopify?
    • What are some best practices for sending SMS and WhatsApp messages to Shopify customers?
    • How can I use SMS and WhatsApp to recover abandoned carts?
    • Can I add a WhatsApp chat widget to my Shopify store?
    • Does SMSGatewayCenter support chatbots for WhatsApp messaging on Shopify?
    • Can I send bulk SMS or WhatsApp messages for marketing campaigns?
    • Can I send personalized messages to my Shopify customers?
    • Does SMSGatewayCenter support two-way communication on WhatsApp?
    • Can I automate messages for events like abandoned carts or order updates?
    • What types of messages can I send using SMS and WhatsApp through Shopify?
    • Can I use my own phone number for sending SMS and WhatsApp messages?
    • Do I need a WhatsApp Business API account to use WhatsApp messaging with Shopify?
    • How do I set up SMS and WhatsApp messaging for my Shopify store?
    • What is Shopify Messaging with SMSGatewayCenter, and how does it work?

Groups & Contacts

21
  • Can I edit a contact after adding it?
  • How do I ensure my contacts are organized effectively for targeted messaging?
  • Can I add a contact without assigning it to a group?
  • What file formats are supported for importing contacts?
  • How do I import multiple contacts at once?
  • Is there a limit to the number of contacts I can add?
  • How do I add a new contact?
  • What information is displayed in the Contacts table?
  • How do I access the Contacts section in SMS Gateway Center?
  • What is the Contacts feature in SMS Gateway Center?
  • What does the “Group Type” column indicate?
  • Can I export my groups list?
  • What happens if I delete a group?
  • Is there a limit to the number of groups I can create?
  • Why is the “Save Changes” button disabled when adding a new group?
  • How do I add a new group?
  • How can I search for a specific group?
  • How do I access the Groups management interface?
  • What is the Groups feature in SMS Gateway Center?
  • How to Manage Contacts for Targeted Messaging in SMSGatewayCenter
  • How to Manage and Create Groups for Targeted Messaging in SMSGateway.Center

Troubleshoot

2
  • Why Am I Seeing the “Error: DLT Rejected” on SMSGatewayCenter?
  • Why Am I Getting the “Error: No Valid Phone Numbers Found!” on SMS Gateway Center?

Smart Links

9
  • How Does the Append HTTP Option Work in Smart Links?
  • Can I create a smart link while sending SMS with SMS Gateway Center?
  • How can I create a new Smart Link using the SMSGatewayCenter platform?
  • How do I view and understand the analytics data for a specific Smart Link on SMSGatewayCenter?
  • How can I check the analytical report for my Smart Links on SMSGatewayCenter?
  • What kind of attachments can be sent using Smart Links?
  • Can I use my own short domain for Smart Links?
  • Can I create a smart link while sending SMS using your system?
  • What is Smart Link?

Webhook

17
  • Is it possible to create multiple webhooks for the same product?
  • What HTTP methods are supported for sending webhook data?
  • What happens if my webhook URL is unreachable or fails to respond?
  • Can I use HTTPS for my webhook URL?
  • Is webhook support available for all plans?
  • Can I change the webhook URL after it’s saved?
  • What should I return from my endpoint after receiving the webhook?
  • Do you retry webhook delivery on failure?
  • What are the benefits of using webhooks with SMSGatewayCenter for SMS and WhatsApp campaigns, and how do they improve my workflows?
  • Why do I see ‘No entries found’ in the Manage Webhooks section on SMSGatewayCenter, and how can I resolve it?
  • What parameters must I specify when setting up a DLR webhook on SMSGatewayCenter, and are there additional parameters for WhatsApp?
  • What is the process to test a webhook configuration on SMSGatewayCenter, and how can I verify it works correctly?
  • What steps should I follow to add custom parameters and headers to a webhook on SMSGatewayCenter, and why are they useful?
  • What options are available for managing webhooks on SMSGatewayCenter, and how can I view or edit them?
  • What is the process to configure a webhook for receiving WhatsApp Mobile Originated (MO) responses on SMSGatewayCenter?
  • What steps should I follow to set up a Webhook for receiving SMS or WhatsApp Delivery Receipts (DLR) on SMSGatewayCenter?
  • What are Webhooks, and how can SMSGatewayCenter help me implement them for SMS and WhatsApp integrations?

General

20
  • Fintech
    • How to Personalize Fintech SMS for Higher Engagement and Trust
    • Future Trends in Fintech Messaging: AI, Automation, and Real-Time Alerts
    • Impact of GST and Tax Regulations on Fintech Messaging Services
    • Handling Customer Grievances and Disputes Related to Fintech SMS
    • Data Privacy and Security in Fintech SMS Communications
    • How to Monitor and Analyze Fintech SMS Campaign Performance
    • Integrating SMS and WhatsApp Messaging with Fintech Apps and Platforms
    • Understanding Different SMS Types in Fintech: Transactional vs Promotional
    • Role of SMS Gateway Providers in Ensuring Fintech Messaging Compliance
    • Best Practices for Customer Consent and Opt-In in Fintech SMS Campaigns
    • Global Fintech Messaging Regulations: What Indian Fintechs Should Know
    • How AI and Algorithmic Fairness Impact Fintech Messaging
    • Fintech Compliance Checklist for SMS and Messaging in 2025
    • Preventing SMS and Voice Call Fraud in Fintech Communications
    • RBI’s Digital Lending Directions 2025 and SMS Compliance for Fintech
    • What is OBD Voice Call Service and Its Use in Fintech?
    • DLT Compliance and Fintech SMS: What You Need to Know
    • How to Use Bulk SMS for Fintech Customer Communication?
    • Understanding WhatsApp Business API for Fintech Companies
    • What is Fintech SMS and How Does It Benefit Financial Services?

Mobile App

30
  • iOS
    • Understanding Push Notifications on iOS
    • How to Update App from App Store
    • iOS Permission Issues and Solutions
    • App Won’t Open or Crashes on iOS
  • Android
    • Understanding Push Notifications on Android
    • How to Update App from Play Store
    • Android Permission Issues and Solutions
    • App Won’t Open or Crashes on Android
    • Installation & Setup
      • How to Install SMSGatewayCenter App on Android
      • How to Install SMSGatewayCenter App on iPhone/iPad
  • General/Cross-Platform
    • Push Notifications Not Working
    • App Shows ‘Network Error’ – How to Fix
    • SMS Not Sending – Common Solutions
    • Login Issues – Troubleshooting Guide
    • Getting Started
      • System Requirements for Mobile App
      • Understanding the Dashboard
      • How to Log In to Your Account
      • First Time Setup Guide
    • Account & Billing
      • How to Update Profile Information
      • How to Switch Between Multiple Accounts
      • How to Check Account Balance
    • Features Overview
      • How to Import Contacts
      • How to Enable/Disable Notifications
      • How to Use Contact Picker
      • How to Export Reports
      • How to View SMS History
      • How to Schedule SMS Messages
      • How to Send Bulk SMS
      • Understanding Delivery Reports (DLR)
      • How to Send Quick SMS
View Categories
  • Blog Home
  • Knowledge Base
  • Bulk SMS
  • Errors & Error Codes
  • What does GOV_Header (Invalid account type) mean?

What does GOV_Header (Invalid account type) mean?

admin
Updated on 03/03/2026

< 1 min read

The message was rejected because of an invalid account type – for example you used a header or option (e.g. government header) that is not allowed for your account type. The message was not sent.

What you can do: Use only features and headers allowed for your account. Contact support to confirm your account type and allowed options.

What does Expired (Expired Message) mean?What does BLOCKED_SENDER_ID (Blocked Sender) mean?

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