WhatsApp supports interactive template messages that can include a flow CTA (call-to-action). The exact template format (e.g. button type “flow”) depends on Meta’s current API. In SMSGatewayCenter, the Send Flow node in Workflow Builder (or equivalent) is the typical way to send a flow; template usage may be documented in your version or in Meta’s docs.
Can I use a flow in a template message?
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Updated on 11/08/2026