| RCS Message Summary | RCS Campaign Summary | |
|---|---|---|
| Shows | Totals for all your RCS traffic | Totals for each bulk campaign |
| Group / filter by | Date, sender ID, bot, country, message type (Text or Rich) | Bot, campaign name, campaign ID, template, date range |
| Best for | Daily monitoring and reconciliation | Checking how each campaign performed |
Columns in both reports #
- Total: messages submitted.
- RCS Enabled: recipients whose phones could receive RCS.
- Success, Read, Failed, Pending, Not Sent, Invalid, Others.
- Clicked: recipients who tapped a button or link.
How the percentages are calculated #
- Read % = Read ÷ Success × 100
- Clicked % = Clicked ÷ Read × 100
Campaign Summary also shows the amount charged per campaign, links to the campaign’s delivery report (View Report), and can be exported, including to PDF.
Tip: use the summaries for high-level numbers and the Delivery Report to troubleshoot individual messages.
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