Yes, to send WhatsApp messages via Shopify, you need a WhatsApp Business API account. The regular WhatsApp Business app has limitations and doesn’t support automation or integration at scale. SMSGatewayCenter can assist with setting up your WhatsApp Business API—reach out to us for guidance.
Do I need a WhatsApp Business API account to use WhatsApp messaging with Shopify?
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Updated on 13/05/2025